Business Details
33 Years
experience
Trusted Herbal Medicine Services in Cumbria
Established in 1993, Herbs & Helpers has been providing professional herbal medicine services in Cumbria for over three decades. Our founder, Lorraine Hodgkinson AHG MRCHM, holds qualifications from the National Institute of Medical Herbalists and the Register of Chinese Herbal Medicine, with extensive clinical experience gained through training in China. We specialise in both Western and Traditional Chinese Herbal Medicine, offering personalised consultations and treatments tailored to individual needs. Our EU-certified herbal products undergo rigorous quality control, including testing for contaminants and full traceability from source to customer. The practice maintains membership in leading professional organisations, ensuring adherence to the highest industry standards.We operate three clinics across Cumbria, providing comprehensive services including initial assessments, follow-up consultations, and supply of premium herbal medicines. Our commitment to quality extends to our Batch Master PRO system, which guarantees total traceability and stock optimisation. We maintain strict compliance with CITES regulations and environmental best practices in all operations. With over 30 years of continuous service, we remain dedicated to advancing herbal medicine through education, research, and community engagement.
Services
Herbal Consultations
Chinese Herbal Medicine
EU-Certified Products
Batch Master Software
Herbal Education
Product Traceability
Clinical Support
Herbal Workshops
Trade Supplies
Quality Testing
Details
- Year established: 1993
Highlights and features
- 30+ years of clinical experience in herbal medicine
- EU-certified products with full traceability
- Dual expertise in Western and Traditional Chinese Herbal Medicine
- Proprietary Batch Master PRO traceability system
- Active membership in leading herbal medicine professional bodies
Associations and certifications
- ISO 9001
- American Herbalists Guild
- Register of Chinese Herbal Medicine
- National Institute of Medical Herbalists
What people say
Quality Herbal Treatment
30 Years Experience
EU-Certified Products
Professional Consultations
Full Traceability
Services
Herbal Consultations
Personalised herbal medicine consultations with qualified practitioners. Initial assessments include full case history, blood pressure and urine testing. Follow-up appointments adjust treatment plans after 3-4 weeks. Services available at three Cumbrian clinics with home visits offered in Cockermouth area. Treatments combine Western and Traditional Chinese Herbal Medicine approaches.
Chinese Herbal Medicine
Supply of EU-certified Traditional Chinese Medicine products. Range includes KPC concentrated extract granules, Medichin formulations, and Sino Phyto Med raw herbs. All products meet GMP standards with batch-specific Certificates of Analysis. Available in various formats including tinctures, capsules, tablets and dried herbs with full traceability.
Batch Master PRO
Comprehensive stock management and traceability system for herbal practitioners. Features automated product tracking, DSHEA label generation, and inventory optimisation. Includes 30-day free trial with Windows compatibility. Supports clinical documentation and integrates with accounting software through QIF/XML exports.
Herbal Education
Workshops and educational programs on herbal medicine applications. Covers both Western and Traditional Chinese Medicine principles. Includes practical sessions on herb identification, preparation methods, and treatment protocols. Designed for both professional development and public interest groups.
Product Traceability
Full traceability system from raw materials to customer delivery. Implements Halogenated Oxidants testing for product purity. Maintains batch records with expiry dates and supplier information. Complies with EU safety standards and CITES regulations for endangered species protection.
People
Lorraine Hodgkinson
Medical Herbalist
Qualified herbalist with over 30 years' experience, member of American Herbalists Guild and Register of Chinese Herbal Medicine. Holds MNIMH qualification from 1993-2012 and TCM diploma from Regents College. Provides consultations in Cockermouth, Carlisle and Penrith clinics.
Questions
What herbal medicine services do you offer?
We provide personalised consultations for both Western and Traditional Chinese Herbal Medicine, with initial assessments and follow-up treatments available at our Cumbrian clinics.
Are your herbal products certified?
All our products are EU-certified with full traceability, including KPC granules, Medichin formulations and Sino Phyto Med raw herbs meeting GMP standards.
How can I book a consultation?
Appointments can be booked online through our website, by calling 01900 826392, or via text message to 07761 489838 for Cockermouth, Carlisle or Penrith clinics.
Do you offer home visits?
Home visits are available within the Cockermouth area for patients requiring additional support with their herbal treatments and consultations.
What payment methods do you accept?
We accept online payments through our website and bank transfers for both product orders and consultation fees.
How is product quality ensured?
Our Batch Master PRO system provides total traceability with rigorous testing for contaminants, including heavy metals and pesticides, across all herbal products.
