Experience the Best in Flooring Solutions
Our Story
With over 40 years in the industry, Trade Carpets have been dedicated to supplying customers throughout Southend and the surrounding areas with the largest stock of quality carpets, LVTs, vinyls, rugs, and laminate flooring in Essex. We supply our products to both retail and wholesale customers, ensuring they receive a friendly, reliable, and affordable service.
Our Services
Trade Carpets offer a wide range of services to ensure our customers receive the best possible experience. We provide free home estimates, professional floor measuring services, and expert flooring surveys to help you choose the right flooring for your needs. Our dedicated delivery team can deliver your flooring or furniture with the utmost care within a 10-mile radius of our showroom. Our fully experienced and professional fitters will install your flooring with a flawless finish, and we offer a one-year installation warranty for your peace of mind.
Visit Our Showroom
Our customers are welcome to visit our large warehouse in Southend, where they can browse through our extensive selection of stock. With friendly in-store staff, they will be happy to help you choose a suitable product based on your requirements.
Our Promise
At Trade Carpets, we are committed to providing our customers with the highest level of service, quality products, and expert advice. We strive to build long-lasting relationships with our customers and look forward to helping you with your flooring needs.
Customer Reviews Summary
Negative Experiences
- One customer had a terrible experience with the company, claiming they were sold more carpet than needed, and the fitting was lumpy and bumpy. They also alleged that they were misled about the underlay.
- Another customer had a poor experience with the company, claiming they were told the deposit would not be refunded despite the carpet not being cut, when the customer cancelled the order due to a family emergency.
Positive Experiences
- Many customers praised the company's excellent service, with staff being described as helpful, professional, and friendly.
- Several customers appreciated the company's honesty and transparency, with one customer noting they were given realistic advice on flooring options.
- The company's prices were also praised, with several customers finding the prices to be reasonable and competitive.
- The quality of the fitting and installation was also commended, with many customers expressing satisfaction with the work done.
Minor Issues
- One customer mentioned that the store's lighting could be improved, and the layout could be more welcoming.
- Another customer noted that the company's installation schedule could be tighter, but the quality of the work made up for the minor inconvenience.
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