Big enough to cope, small enough to care
A Family Business with Decades of Experience
Benems is a family-run business that has been enriching homes in the Essex area for over two decades. Our passion lies in providing exceptional customer service, offering a wide array of premium carpets, flooring, fireplaces, and homeware products. We take pride in building long-lasting relationships with our customers and exceeding their expectations.
Carpet & Flooring Solutions
Our extensive selection of carpets encompasses diverse styles, textures, and budgets. Our team of experienced professionals will guide you towards the perfect rug to complement your home, considering factors like colour, texture, and size. We also offer professional flooring installation services for laminate flooring, ensuring a seamless and aesthetically pleasing outcome.
Stunning Fireplaces & Homeware Options
Discover a captivating array of captivating stoves, fireplaces, and accessories in our showroom. Our team can assist you in selecting the ideal fireplace solution to enhance the ambiance and warmth in your living space.
Furthermore, our homeware selection boasts an array of stylish and functional items that bring life and personality into your home.
A Commitment to Excellence
At Benems, we take immense pride in our work and maintain high standards across all departments. Our team is highly skilled and dedicated to providing personalized service, meticulous attention to detail, and exceptional craftsmanship. You can rest assured that you are in capable hands.
Why Choose Benems?
- Family-run and values-driven: We are committed to building lasting relationships with our customers and offer a warm, welcoming environment.
- Expert advice: Our experienced team is available to offer personalized guidance and recommendations.
- Quality products: We collaborate with renowned manufacturers to provide premium carpets, flooring, fireplaces, and homeware items.
- Exceptional customer service: We prioritise attention to detail, providing a seamless and enjoyable experience from start to finish.
Customer Reviews of Benems
Service
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Benems has been praised for their great service by several customers. They appreciate the helpful staff, particularly Rachel, who provides excellent advice and guidance throughout the process. The team's professionalism and expertise have left customers feeling pleased with their purchases and installations.
Product Quality
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The quality of the carpets and underlays has been consistently praised by customers. They appreciate the range of options available and the high standards of the products provided. The underlay, in particular, has been noted for its quality, adding to the overall satisfaction with the flooring.
Fitting and Installation
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The fitting and installation process has been described as efficient and well-organized. The fitters are polite, professional, and ensure that the job is done to a high standard. They also provide assistance with moving furniture, which is greatly appreciated by customers with mobility issues.
Customer Support
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The customer support provided by Benems has been highly praised. The staff is friendly, knowledgeable, and always willing to help. The after-sales service is also excellent, with any issues or concerns being addressed promptly and efficiently.
Recommendations
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Due to their positive experiences, many customers have recommended Benems to friends and family. They appreciate the personal touch and the attention to detail provided by the staff, making them feel valued and satisfied with their purchases.
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