Business Details
Trusted Customs Clearance Services in the UK
Established over four decades ago, we have built a reputation as trusted customs clearance specialists serving time-critical industries. Our expertise spans the full spectrum of import and export procedures, with particular proficiency in handling complex regulatory requirements for food, organic products, and sanitary/phytosanitary goods. Our team combines extensive experience with robust digital systems to ensure seamless cargo visibility and compliance. We maintain strong partnerships across global supply chains while prioritising local market knowledge in the UK's key ports.Through continuous process optimisation and staff development initiatives, we deliver efficient solutions that adapt to evolving trade regulations. Our commitment to transparency and client education has fostered long-term relationships with major importers, evidenced by our enduring partnership with one of the world's largest melon suppliers. We maintain four strategically located UK offices to provide comprehensive coverage across sea, air, and RORO ports.
Services
Import Clearance
Export Documentation
Organic Product Handling
Sanitary Compliance
Rules of Origin Consultancy
Highlights and features
- We have over 40 years of experience in customs clearance operations
- Our team includes specialists in food safety and organic certification
- We maintain direct digital connections for automated customs processes
- Our apprenticeship programme ensures continuous knowledge development
- We provide 24/7 cargo visibility through integrated tracking systems
What people say
Expert knowledge
Reliable partner
Proactive approach
Seamless processes
Regulatory expertise
Services
Import Clearance
We manage complete customs entry procedures for incoming shipments. Our specialists handle documentation, duty calculations, and regulatory compliance checks. With digital integration capabilities, we provide real-time status updates throughout the clearance process.
Organic Clearance
Specialist handling for organic certified products. We ensure compliance with UK Organic Standards and manage certification documentation. Our team maintains current knowledge of changing organic import regulations across UK ports.
Sanitary Compliance
Expert management of sanitary and phytosanitary requirements. We handle pre-notifications, coordinate inspections, and maintain records for food safety compliance. Our systems track regulatory changes affecting agricultural imports.
Rules of Origin
Comprehensive guidance on preferential trade agreements and origin certification. We help businesses maximise duty savings while maintaining compliance with HMRC requirements. Our consultancy includes documentation audits and process implementation.
Customs Audit
We conduct thorough customs compliance assessments. Our audits cover documentation practices, tariff classifications, and duty payment accuracy. Recommendations include process improvements to reduce regulatory risk exposure.
People
Jon Beech
Managing Director
With over 30 years in customs operations, Jon leads strategic direction while maintaining hands-on involvement in complex client cases. He established RBF's apprenticeship programme to develop future industry talent.
Lydia Foy
Financial Director
Lydia oversees financial operations and compliance. She ensures transparent pricing structures and maintains the company's investment in digital systems for client cargo visibility.
Andy Tomlinson
Operations Director
Andy manages day-to-day clearance operations. He specialises in streamlining processes for time-sensitive shipments and leads the team handling urgent customs interventions.
Amira Hanson
Northern General Manager
Amira oversees northern UK operations. With expertise in port health regulations, she manages relationships with regulatory bodies at major northern ports and border control points.
Shelley Walne
Southern General Manager
Shelley leads southern operations including Dover and Felixstowe. She specialises in high-volume container clearance and maintains key partnerships with southern port authorities.
Questions
What customs clearance services do you offer?
We handle full import/export clearance, organic product certification, SPS compliance, rules of origin consultancy, and customs audit services across all UK ports.
How do you handle perishable goods clearance?
Our specialist team prioritises time-sensitive shipments with dedicated port health pre-advice and expedited documentation processing to maintain product integrity.
Can you assist with post-Brexit trade requirements?
Yes, we provide comprehensive support for IPAFFS notifications, SPS controls, and EU/UK trade agreement compliance including origin certification.
Do you offer digital customs management tools?
We provide automated reporting via email, web portal, and EDI integration for real-time cargo tracking and documentation management.
What industries do you specialise in?
We focus on food and agricultural imports, including animal origin products, high-risk foods, and controlled plant materials requiring CHED documentation.
