Business Details
22 Years
experience
Emergency
services
Trusted IT Support & Cybersecurity Solutions in Livingston, UK
Established in 2004, Brightridge Technology is a leading UK-based technology company specialising in integrated IT and telecommunications services. Our six core divisions work in unison to deliver tailored solutions for businesses of all sizes, from startups to established enterprises. With over 14 years of experience supporting SMEs and large organisations, we combine technical expertise with strategic partnerships to ensure operational efficiency. Our Cyber Essentials Plus accreditation underscores our commitment to cybersecurity excellence.We provide 24/7 network monitoring, proactive maintenance, and cost-effective procurement while maintaining a client-centric approach through qualified IT professionals. Our industry-specific knowledge spans housing associations, manufacturing, charities, and hospitality sectors, supported by long-term partnerships with providers like City Fibre and Datto.
Services
IT Support
Unified Communications
Connectivity
Cyber Security
Network Infrastructure
Mobile Solutions
Details
- Year established: 2004
Highlights and features
- We offer 14+ years of experience supporting SMEs and enterprises with IT infrastructure.
- Our team provides security audits and Cyber Essentials Plus accredited protection.
- Flexible contracts and cost-effective equipment procurement ensure ROI for clients.
- Proactive 24/7 network monitoring prevents technical disruptions.
- 99% customer satisfaction rating from resolved support tickets in 2020.
Associations and certifications
- Cyber Essentials Plus
What people say
Responsive and reliable service
Good knowledge of sector needs
Completed projects to high standard
Professional and accommodating staff
Cost-effective solutions
Services
IT Support
We provide comprehensive IT support maintaining computer networks for organisations of all sizes. Our services include system monitoring, hardware/software configuration, and rapid technical issue resolution. With 24/7 network surveillance and proactive maintenance, we ensure business continuity while offering cost-effective procurement solutions and flexible contract options tailored to client needs.
Cyber Security
Our cybersecurity solutions protect digital assets through best practices and advanced threat detection. We implement security audits, UTM devices, and automated updates while designing robust network defences. With Cyber Essentials Plus accreditation, we ensure compliance and provide routine network scans to safeguard against cyberattacks and data breaches for UK businesses.
Network Infrastructure
We design and maintain secure, scalable data networks using industry best practices. Our services ensure uninterrupted access to critical business resources through robust infrastructure implementation. We specialise in integrating telecoms and IT systems to create efficient, future-proof network solutions for growing organisations across multiple sectors.
Unified Communications
Our unified communications solutions combine voice, video, and data transmission through cloud and on-premise systems. We deliver tailored telecoms services including SIP trunking and business broadband, working with clients to implement cost-effective, reliable communication platforms that enhance operational efficiency and connectivity.
Mobile Solutions
We provide enterprise mobile solutions with 20 years of carrier partnership experience. Our services include cost-effective, reliable mobile tariffs and device management tailored to business needs. We ensure seamless connectivity for staff while maintaining security standards and offering scalable mobile infrastructure solutions for growing organisations.
People
Iain Bett
Founder & CEO
Iain founded Brightridge Technology in 2004 with a vision to deliver accessible IT services. Under his leadership, the company has grown into a trusted technology partner, maintaining core values of customer care and innovation while expanding service offerings across the UK.
Davy Stevenson
Senior Systems Engineer
Davy leads systems engineering projects with extensive technical expertise. He ensures implementation of robust IT solutions, focusing on network reliability and system integration while mentoring junior engineers to maintain high service standards across client operations.
Richard Rodman
IT Technician
Richard provides frontline technical support with a focus on rapid issue resolution. He assists in maintaining client systems through proactive monitoring and hands-on troubleshooting, ensuring minimal business disruption while delivering clear technical guidance.
Peter Duncan
Senior Engineer
Peter specialises in complex IT infrastructure projects. He designs and implements scalable solutions for enterprise clients, combining technical proficiency with strategic planning to optimise network performance and security across diverse business environments.
Janos Turk
Senior Network/Telecoms Engineer
Janos oversees network and telecoms infrastructure with dual expertise in IT systems and communication technologies. He ensures seamless integration of voice and data networks, delivering reliable connectivity solutions that align with evolving business requirements.
Questions
How quickly do you resolve IT issues?
Most problems are solved remotely within an hour of reporting through our 24/7 monitoring system and rapid response protocols.
What proactive measures do you implement?
We use specialist software for continuous 24/7/365 infrastructure monitoring to identify and resolve potential issues before they impact operations.
How do you handle provider transitions?
Our proven onboarding process ensures seamless transitions with minimal disruption by collaborating with current providers during knowledge transfer.
What cybersecurity protections do you offer?
We implement Cyber Essentials Plus accredited security measures including UTM devices, routine network scans, and threat detection systems to safeguard business data.
Do you support multi-location businesses?
Yes, we provide nationwide support for organisations with multiple offices, as demonstrated by our long-term service to Edinburgh, Glasgow, and Aberdeen locations.
