Business Details
43 Years
experience
Your Trusted Jewellery Experts in Thatcham & Hungerford
Established in 1983, we are an independent family-run jewellers serving Thatcham and Hungerford. Our legacy began with Penny Morgan as sole trader, later joined by Geoff Morgan and Peter Morgan, who now leads stock selection and customer service. We combine traditional craftsmanship with modern techniques, offering bespoke designs and repairs for rings, watches, and jewelry. Our expertise spans diamond replacements, restringing pearls, watch battery services, and hand engraving.We pride ourselves on transparency, value for money, and our extensive network of suppliers for sourcing unique items. Our lay-away system and gift vouchers provide flexible purchasing options for customers. Our long-serving team treats every client with personal attention, ensuring all items left for repair are receipted and securely handled. We specialise in both contemporary and vintage pieces, ensuring every customer finds a treasure that resonates with their story.
Services
Jewellery Repairs
Watch Repairs
Engraving
Valuations
Resinstringing
Gift Certificates
Bespoke Design
Antique Sourcing
Lay-Away Service
Watch Battery Replacement
Details
- Year established: 1983
Highlights and features
- We offer over 40 years of expertise in jewelry repair and design.
- Our family-run business combines traditional craftsmanship with modern techniques.
- We provide transparent pricing with no hidden fees for all services.
- Our lay-away system allows flexible payment options for special purchases.
- Every repair item is receipted and securely handled in our workshops.
Services
Jewellery Repairs
We offer comprehensive jewelry repair services including chain soldering, stone replacement, and ring resizing. Our skilled artisans handle delicate tasks like rhodium plating and clasp replacement. Repairs requiring specialist work are sent to trusted workshops, with completion times clearly communicated to ensure your pieces are restored with precision and care.
Watch Repairs
Our watch services include battery and strap replacements, mechanical repairs, and water-resistant seal maintenance. We keep a wide selection of batteries and straps in stock for immediate service. For complex repairs, we collaborate with manufacturer-approved workshops, ensuring your timepiece continues functioning reliably for years to come.
Engraving
We provide three engraving techniques for metals and stones: hand-carved, machine-cut, and seal engraving. Using specialist tools and traditional methods, we can personalize wedding rings, trophies, and heirlooms with initials, family crests, or custom designs. Our craftsmen use National Association of Goldsmiths standards to guarantee lasting quality.
Valuations
Our certified valuers provide insurance and probate assessments with detailed documentation. Items are professionally inspected and appraised according to current market values. We issue comprehensive certificates for single pieces or entire collections, ensuring accurate valuation for insurance claims or estate planning purposes.
Bespoke Design
We create custom engagement rings and unique jewelry pieces tailored to personal preferences. From selecting stones to determining metal types, we guide clients through the design process. Our network of suppliers and manufacturing partners ensures bespoke creations meet exact specifications while maintaining exceptional craftsmanship standards.
People
Penny Morgan
Founder
Penny Morgan established Thatcham Jewellers in 1983 as a sole trader. She continues to oversee business operations while mentoring her son Peter, maintaining a hands-on approach to customer service and supplier relationships.
Peter Morgan
Stock Manager
Peter Morgan manages stock selection and customer service at Thatcham Jewellers. With over 15 years' experience, he combines modern sourcing techniques with traditional craftsmanship knowledge to assist clients in finding perfect pieces.
Questions
Can you repair heirloom jewelry?
Yes, we specialise in restoring antique and sentimental pieces using traditional methods while preserving original characteristics.
Do you engrave purchased items?
We offer three engraving styles for jewelry, watches, and trophies, including hand-carved and machine-cut options.
How long do watch repairs take?
Simple repairs like battery changes take minutes; complex mechanical work may require 2-4 weeks through specialist workshops.
Can I sell gold jewelry?
We purchase precious metal items, offering fair market value assessments for selling gold, silver, or platinum pieces.
Do you size rings bought elsewhere?
We can resize most rings, though we guarantee perfect fit adjustments only for rings purchased from us.
