Transforming Lives, One Step at a Time
Nestled in the heart of Hampshire, Bentley Mobility Services Ltd has been a trusted name in accessibility solutions for over three decades. Founded by Terry Selfe in 1982, our family-run business has empowered individuals across the South of England to navigate their homes with confidence and independence.
Our Expertise
Our unwavering passion lies in providing comprehensive solutions to overcome mobility challenges. We offer a diverse range of state-of-the-art equipment, including:
- Stairlifts: Straight and curved stairlifts from renowned manufacturers such as Stannah, Handicare, Otolift, and Access BDD.
- Vertical lifts: Efficient and reliable platform lifts to access multiple floors effortlessly.
- Home lifts: Stylish and practical solutions for overcoming height limitations in homes.
Tailored Solutions for Every Need
Recognizing that every individual's needs are unique, we offer a personalized approach to every project. Our team of experienced engineers will work closely with you to assess your requirements, provide expert recommendations, and ensure a seamless installation experience.
Exceptional Customer Care
At Bentley Mobility Services Ltd, we pride ourselves on delivering exceptional customer care. Our highly skilled engineers are fully qualified and undergo rigorous training to guarantee quality workmanship. Our dedicated team will be responsive to your needs, offering personalized guidance and support throughout the process.
Why Choose Bentley Mobility Services Ltd?
- Familially-run business with over 30 years of experience.
- Impartial advice based on a strong portfolio of trusted brands.
- Sustainable after-sales service and breakdown cover.
- Non-commissioned sales advisors for a stress-free experience.
- Comprehensive showroom for personalized product demonstrations.
Customer Service Experiences
The receptionist was reported to be rude and unhelpful in one instance, whereas the engineers were consistently helpful and knowledgeable in their interactions with customers.
Promptness and Reliability
Some customers experienced exceptional promptness, with one reviewer's issue being resolved within a couple of hours of reporting the problem. However, another customer was left waiting for three weeks for a stairlift to be fitted, with the company failing to meet their initial deadline.
Product Installation and Quality
The stairlift installations were generally reported to be of high quality, with engineers doing a neat and tidy job and providing clear instructions to customers on how to operate the lift.
Overall Satisfaction
Several customers expressed high levels of satisfaction with the service they received, with some stating that the stairlifts had greatly improved their or their loved ones' quality of life.
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