A Family Tradition of Quality Transport and Travel Experiences
Hatton's Premier Class Travel, established in 1987, is a family-run business with a rich history of providing exceptional travel experiences across the North West. We pride ourselves on offering a comfortable, reliable, and personalized journey every time.
Our History: A Journey of Growth and Development
From humble beginnings with just one dual-purpose vehicle, Hatton's has blossomed into a fleet of 20 service buses and 8 touring coaches. This remarkable growth is fueled by our unwavering commitment to quality and customer satisfaction. We have continually invested in modernizing our fleet and infrastructure to ensure you enjoy a comfortable and enjoyable journey every time.
Our Team: Experienced Professionals at Your Service
Led by Dave and Brian Hatton, our dedicated team of professionals brings extensive experience and enthusiasm to each journey. We are committed to providing exceptional customer service, ensuring your comfort and satisfaction are our top priority.
Our Services: Diverse Travel Solutions for Every Need
Hatton's offers a comprehensive range of travel services to cater to diverse needs:
- Coach Holidays: Embark on unforgettable journeys to stunning destinations with our carefully curated coach holidays.
- Day Trips: Explore the local area surrounding St Helens with our exciting day trip excursions.
- Executive Coach Hire: Experience unparalleled luxury and convenience with our modern executive coaches, ideal for business meetings, airport transfers, or private events.
- Chaperoned Travel: We provide dedicated transport for schools, universities, and groups to ensure a safe and enjoyable journey for young travelers.
Quality You Can Trust
At Hatton's, we are passionate about delivering exceptional travel experiences. We prioritize your comfort, safety, and satisfaction in everything we do. Our fleet is meticulously maintained, and our drivers are highly skilled and experienced.
Experience the Hatton's Difference
Choose Hatton's Premier Class Travel for:
- Comfort and luxury: Enjoy spacious and comfortable coaches equipped with top-notch amenities.
- Personalized service: We tailor our services to your unique needs and preferences.
- Competitive prices: We offer competitive rates and transparent pricing to ensure the best value for your travel experience.
- Exceptional customer care: Our dedicated team is committed to exceeding your expectations every step of the way.
Mixed Experience with Hatton's Coaches
The reviews for Hatton's Coaches are a mixed bag, with some customers expressing satisfaction with their services while others have had negative experiences. The quality of service seems to vary greatly depending on the individual driver or staff member.
Disappointing Experiences
Several reviewers have reported issues with the reliability of the coaches, with some journeys being delayed or cancelled altogether. One reviewer was even told that it was "not their problem" when they complained about the lateness of a coach. Others have reported being treated rudely or abruptly by staff, which has left a negative impression.
Positives
However, there are many reviewers who have had a positive experience with Hatton's Coaches. Many have praised the friendly and professional drivers, who have gone above and beyond to ensure their comfort and safety. Some have appreciated the competitive prices and the range of services offered, including holiday trips and daily outings.
Negatives
The main negative criticisms of Hatton's Coaches revolve around the reliability and punctuality of the coaches, as well as the behavior of some staff members. Some reviewers have reported being left stranded or late, which has caused inconvenience and frustration.
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