Business Details
Your Trusted Local Pharmacy in Redditch
Established in 1982, Hillview Pharmacy has been a trusted provider of pharmaceutical care in Redditch for over four decades. Our team of qualified pharmacists and healthcare professionals is dedicated to delivering high-quality NHS and private healthcare services to the local community. We specialise in prescription dispensing, medication advice, and a range of clinical services including the New Medicine Service and Community Pharmacist Consultation Service. Located within the Hillview Medical Centre since 2012, we offer convenient access to essential healthcare support for families across Redditch. Our commitment to excellence is reflected in our 30+ years of continuous service and our focus on patient-centred care.We prioritise clear communication, medication safety, and health education to empower individuals in managing their wellbeing. As an independent community pharmacy, we maintain strong ties with local healthcare providers to ensure coordinated patient care. Our services are designed to meet both immediate and long-term health needs through expert pharmaceutical knowledge and personalised attention. We adhere to strict professional standards while maintaining a welcoming environment for all patients. Our ongoing participation in NHS initiatives demonstrates our dedication to advancing public health outcomes in the region.
Services
New Medicine Service
CPCS Consultations
Prescription Dispensing
Emergency Contraceptives
Repeat Prescriptions
Antimalarial Advice
EPS Nomination
Urinary Incontinence Products
Medicines Discharge Service
Private Healthcare Services
Highlights and features
- We have over 30 years of experience in community pharmacy care
- Our team provides expert NHS-commissioned clinical services
- We offer medication adherence support for long-term conditions
- Our pharmacists provide personalised health advice and consultations
- We maintain strong partnerships with local healthcare providers
Associations and certifications
- GPhC
Services
New Medicine Service
Our New Medicine Service (NMS) provides tailored support for patients starting new medications for chronic conditions. We help improve treatment adherence through structured follow-ups and address potential side effects early. This free NHS service focuses on conditions like hypertension, diabetes, and respiratory diseases, with pharmacist consultations at key intervals after medication initiation.
CPCS Consultations
The Community Pharmacist Consultation Service (CPCS) offers expert advice for minor illnesses and urgent medication needs. Patients can access this NHS service through GP referrals or direct pharmacy appointments. Our pharmacists provide treatment recommendations and medication management for low-acuity health concerns, helping reduce unnecessary GP visits and hospital attendances.
Prescription Dispensing
We provide accurate prescription dispensing with expert guidance on medication use and potential interactions. Our system includes electronic prescription handling through EPS nomination and repeat dispensing arrangements. Patients receive clear instructions and safety information to ensure proper medication management and adherence to prescribed treatment plans.
Emergency Contraceptives
We supply emergency hormonal contraceptives with professional advice on appropriate use and timing. Our pharmacists provide confidential consultations to determine suitability and discuss ongoing contraceptive options. This service includes comprehensive information about effectiveness, potential side effects, and follow-up care requirements.
Medicines Discharge Service
Our Medicines Discharge Service helps patients transition smoothly from hospital to home care. We review discharge medications, explain treatment changes, and coordinate with GPs to ensure continuity of care. This service reduces readmission risks by addressing medication-related queries and ensuring patients understand their post-hospital treatment plans.
People
Kiran Patel
Superintendent Pharmacist
Kiran Patel leads Hillview Pharmacy as Superintendent Pharmacist, ensuring compliance with professional standards and delivering expert pharmaceutical care. With extensive community pharmacy experience, Kiran oversees clinical services and patient safety initiatives while maintaining strong local healthcare partnerships.
Questions
What NHS services do you offer?
We provide NHS services including New Medicine Service, CPCS consultations, prescription dispensing, emergency contraceptives, and medicines discharge support. Our pharmacists also offer health advice and medication reviews.
How can I order repeat prescriptions?
You can order repeat prescriptions online through our website after registering as a patient. Alternatively, you can visit our pharmacy in person or contact us directly during opening hours.
Are you open on weekends?
We are open Monday to Friday from 9:00 AM to 6:00 PM. We are closed on Saturdays and Sundays, with no late-night opening hours available.
Do you offer private healthcare services?
Yes, we provide private healthcare services alongside NHS offerings. These include specialist product supplies and additional health screening options tailored to individual patient needs.
How does the NMS service work?
The New Medicine Service supports patients starting new medications through three structured consultations. We help with treatment understanding, side effect management, and adherence improvement for chronic conditions like diabetes and hypertension.
Can I get emergency contraception?
Yes, we supply emergency hormonal contraceptives with professional advice. Our pharmacists provide confidential consultations to determine suitability and discuss ongoing contraceptive requirements.
