NO HIDDEN COSTS, UNDERLAY, DOORBARS & GRIPPER ALL INCLUDED
About Us
The Carpet Factory is a well-established family business built on a foundation of reputation and exceptional customer service. Founded in 1986, we have catered to countless homeowners in the Baldock area and beyond, helping them achieve the perfect flooring for their homes. With a vast showroom and dedicated team, we are committed to providing a seamless and enjoyable experience from consultation to installation.
Carpets & Flooring
We offer a stunning range of carpets, from hard-wearing options perfect for high-traffic areas to luxurious soft carpets for creating a warm and inviting ambiance. Additionally, we have an extensive selection of solid and engineered wood, laminate, and vinyl flooring to suit every taste and budget.
Professional Fitting
Our team of experienced fitters are highly skilled and reliable. From precise measuring and minor floor repairs to professional installation and door trimming, we ensure a seamless and stress-free experience. We can also remove and dispose of your old flooring, or relocate your furniture for a small fee.
Our Commitment
At The Carpet Factory, we are committed to:
- Providing exceptional customer service
- Offering a wide variety of high-quality products
- Competitive prices and transparent billing
- Professional installation by experienced fitters
- Responsible disposal of old flooring
Creating Your Dream Home
We understand that choosing the right flooring is an important part of creating the perfect home. Our friendly and knowledgeable staff are always happy to guide you through our vast selection and help you find the perfect products to meet your needs and preferences. We encourage you to visit our showroom to experience the quality and variety for yourself.
Customer Reviews Summary
Overall Rating: 5 stars
Positive Feedback
Friendly, Knowledgeable Staff
Most customers have praised the friendly and knowledgeable staff at the store, who were always ready to help with their queries and provide recommendations for their flooring needs. Staff members like Steve and Darren were specifically mentioned for their excellent service and professionalism.
Great Customer Service
Several customers appreciated the great customer service provided by the store. The staff was not only knowledgeable but also very helpful, making the entire experience enjoyable and hassle-free for the customers.
Wide Range of Flooring Options
A few customers have mentioned the wide range of flooring options available at the store, making it easier for them to find the perfect fit for their homes.
Efficient and Professional Installation
Customers have praised the efficient and professional installation services provided by the store. The fitters were not only skilled but also friendly and ensured that the job was done to perfection, leaving the customers very satisfied with the end result.
Negative Feedback
NONE
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