Transforming spaces, exceeding expectations.
At Place Road Garage, we are a family-run business dedicated to providing exceptional garage services and MOT testing to the residents of Cowes, Isle of Wight, and surrounding areas. Our team of highly skilled and qualified mechanics have years of experience in the industry, and we pride ourselves on our commitment to delivering a reliable, friendly, and efficient service to our customers.
Our Services
We offer a comprehensive range of garage services, including MOT testing for all classes, repairs and servicing, diagnostics, and tyre fitting and balancing. Our state-of-the-art MOT Centre is equipped with the latest equipment, including a fully automated testing lane and inspection pit, allowing us to carry out MOT tests on a wide range of vehicles, from cars and small vans to large commercial vans, campers, minibuses, and motorhomes up to 40ft in length.
Our expert mechanics are trained to diagnose and repair faults on all makes and models of vehicles, using the latest diagnostic equipment to identify the issue and advise on the best course of action. We understand the inconvenience of being without your vehicle, which is why we offer a free collection and delivery service, as well as a courtesy car, to minimize disruption to your daily routine.
Our Commitment
At Place Road Garage, we are committed to providing a superior level of service to our customers. We believe in honesty, transparency, and integrity in all our dealings, and we strive to build long-term relationships with our customers based on trust and mutual respect. We are passionate about what we do, and we are dedicated to delivering a consistently high level of service that exceeds our customers' expectations.
Our Promise
Our promise to our customers is to provide a reliable, friendly, and efficient service that meets their needs and exceeds their expectations. We promise to always act with honesty and integrity, to provide sound advice and guidance, and to carry out work to the highest standards of quality and safety. We promise to be responsive to our customers' needs, to communicate clearly and effectively, and to deliver a service that is second to none.
Overview
Place Road Garage has received an overwhelmingly positive response from its customers. With a rating of 5 stars from 13 reviews, it's clear that the garage has exceeded expectations in terms of service, professionalism, and customer satisfaction.
Service and Communication
The reviews highlight the garage's commitment to providing excellent customer service. From being fitted in at short notice to being kept updated on the progress of works, the staff at Place Road Garage are praised for their friendly and approachable nature. Customers appreciate the garage's honesty and transparent communication, with many expressing gratitude for not being "advised" to have unnecessary work done.
Workmanship and Quality
The reviews also commend the garage's workmanship and quality of service. From fixing small issues to carrying out complex repairs, the staff at Place Road Garage are described as "amazing" and "professional". Customers are impressed with the reasonable pricing and the fact that the garage sticks to its quoted prices.
Unique Selling Points
Several customers have highlighted the garage's unique selling points, including its welcoming atmosphere, friendly staff, and commitment to honesty. The garage's willingness to fit customers in at short notice and provide excellent communication have also been praised.
One Small Criticism
One reviewer, Mark Ayres, gave the garage 4 stars instead of 5, citing that the garage didn't "advice" customers on work that wasn't necessary, which may be a concern for some. However, this is a minor criticism in an otherwise glowing review.
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