Business Details
Handcrafted Urban Bicycles for Commuting & Style
Quella Bicycle is a British bicycle manufacturer specialising in handcrafted urban bicycles that combine retro aesthetics with modern functionality. Established in the UK, we focus on creating high-quality single-speed, geared, and electric bikes designed for city commuting. Our products feature minimalist steel frames, Shimano Nexus 7-speed hubs, and ZEHUS-powered electric systems that maintain clean visual lines. With a dedicated UK workshop, we offer extensive customisation options including frame colours, wheel choices, and component personalisation.Our commitment to quality is reflected in customer testimonials praising our bikes' performance on urban terrain and our team's exceptional service. We partner with cycle-to-work schemes and charities like Life Cycle, demonstrating our dedication to sustainable transport and community engagement. Our team combines engineering expertise with a passion for cycling, ensuring every product balances form and function. Customer satisfaction is guaranteed through rigorous quality control and a 30-day trial period for all purchases.
Services
Single-Speed Bikes
Geared Bicycles
Electric Bikes
Custom Builds
Cycle Scheme Sales
Bike Customisation
Frame Painting
Component Upgrades
Charity Collaborations
Bike Maintenance
Highlights and features
- UK-based workshop with expert frame-building expertise
- Extensive customisation options for personalisation
- Award-winning designs praised by cycling publications
- 30-day trial period for complete customer confidence
- Partnership with ZEHUS for integrated electric systems
What people say
Lightweight, simple and speedy
Excellent customer service
Head turner design
Perfect city bike
Seamless gear changes
Services
Single-Speed Bicycles
Our single-speed bicycles combine minimalist design with urban functionality. Featuring flip-flop hubs that allow fixed-gear or freewheel operation, these steel-framed bikes offer responsive handling and easy maintenance. Ideal for city streets, they balance retro aesthetics with modern performance through clean lines and reliable braking systems.
Geared Bicycles
Equipped with Shimano Nexus 7-speed hubs and coaster brakes, our geared models tackle urban gradients with ease. The internal gear system maintains Quella Bicycle's signature clean appearance while providing seamless shifting through varied terrain. Designed for practicality, these bikes feature adjustable stems and colour-coordinated racks for daily commuting needs.
Electric Bicycles
Our electric bikes integrate ZEHUS-powered 250W motors within sleek steel frames, offering three power modes via smartphone connectivity. The built-in rear hub system provides pedal assistance without compromising vintage styling. With app-based ride tracking and security features, these e-bikes combine cutting-edge technology with classic aesthetics for modern urban transport.
Custom Builds
We offer extensive customisation options including 250+ frame colours, wheel variations, and component upgrades. From handlebar styles to personalised decals, our workshop creates bespoke bicycles tailored to individual preferences. This service allows customers to design unique bikes that reflect personal style while maintaining Quella Bicycle's quality standards.
Cycle Scheme Sales
We participate in UK cycle-to-work schemes through multiple providers, offering tax-free bicycle purchases with savings up to 42%. Our dedicated service handles voucher processing and provides customisation options within scheme regulations. This programme enables employers to provide sustainable transport solutions while employees benefit from reduced-cost equipment.
Questions
What cycle-to-work schemes do you accept?
We accept vouchers from all major UK providers including Cyclescheme, Cycle Solutions, Bike2Work, Halfords Cycle2Work, NHS Bikes (Vivup), GCI, and Evans Cycles Ride to Work.
Can I customise my bike through the cycle scheme?
Yes, we offer full customisation options including frame colours, wheel choices, and component upgrades when purchasing through cycle-to-work schemes.
What warranty do you offer?
All Quella bikes come with a 1-year warranty covering manufacturing defects, with extended coverage options available for specific components like electric systems.
Do you offer international shipping?
Yes, we ship to over 30 countries worldwide with localised pricing available in multiple currencies through our online store.
How does your 30-day trial work?
We offer a 30-day risk-free trial where you can return your bike for a full refund if not completely satisfied, provided it's returned in as-new condition.
What after-sales support do you provide?
Our UK-based support team offers technical assistance, spare parts supply, and servicing guidance for all Quella bicycle models purchased directly from us.
