Ride or Die: Built to Make a Statement
Born in the heart of Cambridge in 2012, Quella Bikes arose from a deep appreciation for the timeless beauty of vintage, steel-framed bicycles. With a focus on simple and elegant designs, Quella has carved a niche in the world of urban cycling, offering a unique blend of classic aesthetics and innovative technology.
A Diverse Portfolio for Every Rider
From sleek, single-speed bicycles to powerful electric bikes, Quella has a diverse portfolio catering to every kind of rider.
Classic Style Meets Urban Functionality
The Courier range combines speed, style, and agility, perfect for city exploration. Classic Style bikes prioritize comfort and versatility, making them ideal for everyday commutes or leisurely rides.
Simplicity & Performance
Single Speed & Fixie Bikes emphasize a minimalist, stripped-down aesthetic, offering a responsive and lightweight ride. The electric Nero bike combines vintage vibes with cutting-edge technology, providing a powerful and effortless riding experience.
Tailored to Your Needs
Quella offers a wide range of customization options, allowing you to personalize your ride with different handlebars, wheels, and color choices.
Quality & Sustainability
Born from a commitment to sustainability, Quella uses high-quality materials and components, ensuring both durability and aesthetic appeal. The company also partners with ZEHUS to deliver one of the lightest electric bikes on the market.
Join the Quella Community
With a passionate community of riders worldwide, Quella fosters a sense of belonging and encourages riders to share their stories and experiences. From exclusive events to online forums, Quella provides a platform for cyclists to connect and celebrate their love for the ride.
Overall Quality and Performance
The reviews highlight varying levels of satisfaction with the bikes' quality and performance. While some customers, such as Alf Little and Dai Watkins, have praised their bikes' quality and described them as "first-class" and "rock solid, " others have experienced issues with rust and damage.
Customer Service
Customer service has also been a mixed bag. Some customers have reported excellent service, such as Arav Gupta and Ben Hansen, who have praised the company's helpfulness and generosity. However, others have experienced poor service, such as Robert Kenny, who was refused a repair by the company after receiving a damaged bike.
Delivery and Quality Control
Delivery and quality control issues have led to disappointment for some customers. Andy Hutchinson's bike arrived damaged and with missing parts, and Flavian Alexandru was not notified that the bike he ordered was no longer available.
Value for Money
While some customers have been satisfied with their purchases, others have been disappointed by the quality of their bikes or the service they received. Richard Patman, for example, described his bike as "ok" but expressed frustration with the company's customer service.
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