At Park Vets, we understand that your pet is more than just a companion - they're a beloved member of your family. That's why we're dedicated to providing top-quality veterinary care to ensure your furry friend stays happy and healthy. Our experienced team of veterinarians, nurses, and support staff are passionate about delivering exceptional service, guidance, and support to help you make informed decisions about your pet's health.
Our Services
We offer a comprehensive range of services to cater to the unique needs of your pet. From routine check-ups, vaccinations, and health screenings to surgical procedures, Pet Health Club, and emergency care, we've got you covered. Our state-of-the-art facilities, modern equipment, and advanced technology enable us to provide accurate diagnoses and effective treatments for a wide range of medical conditions. We also offer a pet health plan to help you budget for your pet's routine care and save money in the long run.
What We Do
Our veterinary practice is built on a foundation of trust, compassion, and expertise. We're committed to staying up-to-date with the latest advancements in veterinary medicine to ensure your pet receives the best possible care. Our team takes the time to listen to your concerns, answer your questions, and explain treatment options in a clear and concise manner. We believe in building strong relationships with our clients and their pets to provide personalized care that meets their unique needs and expectations.
Meet Our Team
Our team of highly skilled and dedicated professionals is passionate about delivering exceptional veterinary care. From our experienced veterinarians and nurses to our friendly receptionists and support staff, every member of our team is committed to providing you and your pet with a warm, welcoming, and stress-free experience. We're proud to have a team that's dedicated to making a difference in the lives of our clients and their pets.
Our History
As one of the oldest veterinary practices in Cardiff, we've had the privilege of caring for generations of pets and their families. Our legacy is built on a foundation of trust, compassion, and expertise, and we're committed to continuing this tradition for many years to come. We're proud to be part of the VetPartners family, a group of like-minded veterinary practices that share our values and commitment to excellence.
Poor Experience with Park Vets
Numerous Complaints
Reviews from multiple customers reveal a pattern of poor service, overcharging, and a lack of concern for animal welfare at Park Vets.
Administration Issues
Several customers have experienced administrative failures, including failure to send invoices, failure to make insurance claims, and unauthorized withdrawals from client accounts.
Overcharging and Lack of Transparency
Clients have reported being overcharged for procedures, with prices significantly higher than expected. There have also been instances of a lack of transparency regarding costs, with customers only being informed of the full cost after the procedure.
Poor Medical Care
Reviews have highlighted instances of poor medical care, including a procedure where a dog was returned to the owner soaking wet and covered in blood. Other issues include failed surgeries, misdiagnosis, and inadequate treatment.
Lack of Empathy and Sympathy
Customers have reported a lack of empathy and sympathy from staff, with some being made to feel guilty for questioning costs or procedures.
Concerns About the Practice
The reviews raise serious concerns about the practice's priorities, with multiple customers feeling that the focus is on making money rather than providing quality care for animals.
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