Experience Excellence in Windows and Doors
At Window Store, we pride ourselves on being the UK's specialists in PVCu and Aluminium windows and doors. With a wide range of high-quality products and services, we cater to trade, specifiers, and DIY customers alike. Our mission is to provide exceptional customer service, unrivalled product quality, and expert advice to ensure our customers receive the best solutions for their projects.
Our Story
Window Store has built a reputation for excellence in the industry, with a focus on innovation, quality, and customer satisfaction. Our team of experts is dedicated to providing personalized support, ensuring that every customer receives the best possible service. We take pride in our extensive product range, which includes windows, doors, roofing systems, and ancillary products. Our commitment to quality, durability, and style has earned us a loyal customer base across the UK.
Our Services
At Window Store, we offer a comprehensive range of services designed to meet the diverse needs of our customers. Our expert team provides:
- High-quality PVCu and Aluminium windows and doors
- Roofing systems, including classic glazed roofs, solid roofs, and orangeries
- Ancillary products, such as decorative cladding, double-glazed units, and fascia & soffit
- Expert advice and guidance for trade, specifiers, and DIY customers
- Fast and efficient delivery services to ensure prompt project completion
- Comprehensive technical support and after-sales service
Our Products
Our product range is extensive and diverse, including:
- Windows: UPVC windows, Aluminium windows, and bespoke window solutions
- Doors: GRP, Composite, and PVC-U doors, including bifolding doors, patio doors, and French doors
- Roofing Systems: Classic glazed roofs, solid roofs, orangeries, and roof lanterns
- Ancillary Products: Decorative cladding, double-glazed units, fascia & soffit, and more
Why Choose Window Store?
At Window Store, we prioritize customer satisfaction, quality, and innovation. Our team of experts is dedicated to providing exceptional service, ensuring that every customer receives the best possible solution for their project. Our commitment to quality, durability, and style has earned us a reputation as one of the UK's leading suppliers of PVCu and Aluminium windows and doors.
Delivery Issues and Customer Service
The most significant concern raised by customers is the unreliability of delivery dates, leading to inconvenience and financial losses. A customer experienced multiple delays in receiving wall panels, resulting in a one-week delay in their project completion, causing frustration and financial impact.
Positive Experiences with Staff
On the other hand, several customers have praised the friendly and knowledgeable staff at The Window Store. They found the staff to be helpful and provided good pricing compared to other retailers.
Disappointing Customer Service
Some customers have experienced poor customer service, including late appointments and unapologetic representatives. In one case, a customer did not receive a quote even after two weeks of waiting.
Product Range and Recommendations
The Window Store offers a good range of products, including windows, fascia, and guttering. Some customers have recommended the store due to its competitive pricing and helpful staff.
