Caring for you, body and mind
Welcome to the University Medical Centre, a CQC inspected and rated "Good" GP practice located in Quarry House, North Road, Bath, BA2 7AY. Our dedicated team of doctors, nurses, and administrative staff are committed to providing high-quality medical care to our patients. We strive to deliver personalized, patient-centred services that cater to the diverse healthcare needs of our community.
Our Services
At the University Medical Centre, we offer a comprehensive range of healthcare services to our patients. These include:
- Appointments and Consultations: We provide routine and emergency appointments with our doctors, nurses, and healthcare assistants. Our team will work with you to diagnose and treat a wide range of medical conditions.
- Prescription Services: We offer guidance on prescription medication, repeat prescriptions, and online prescription services for your convenience.
- Health Promotion and Disease Prevention: Our team provides health checks, vaccinations, and advice on healthy living, smoking cessation, and weight management.
- Chronic Disease Management: We offer specialized care for patients with chronic conditions such as diabetes, asthma, and cardiovascular disease.
- Mental Health Support: Our doctors and healthcare professionals provide support and guidance for patients with anxiety, depression, and other mental health concerns.
- Online Services: We offer online appointment booking, repeat prescription ordering, and access to your medical records through our patient portal.
Our Team
Our team of healthcare professionals is comprised of experienced doctors, nurses, healthcare assistants, and administrative staff. We work together to provide comprehensive care to our patients, ensuring that you receive the best possible service.
Practice Information
We are a CQC inspected and rated "Good" GP practice, committed to delivering high-quality care to our patients. Our practice is located in Quarry House, North Road, Bath, BA2 7AY. We are open Monday to Friday, 8:30 am to 6:00 pm, with extended hours for emergency appointments. Please visit our website for more information on our services and practice policies.
Overall Experience
The University Medical Centre has received an overwhelming number of positive reviews from patients. The staff, including doctors, nurses, and receptionists, have been praised for their kindness, caring attitude, and professionalism.
Positive Experiences
Many reviewers have commented on the ease of booking appointments and the friendly, helpful, and professional staff. Patients have felt comfortable and cared for during their visits, with some even describing their experiences as "pleasant" despite undergoing procedures or treatments.
Praises for Specific Staff Members
Several staff members have been named and praised for their exceptional care, including Dr. Andrew Lloyd, Sharon, Tamsin Quirke, Tammy, K. Marshall, GP Sharon Gillings, nurse Kathy, Cathy, and Tracy.
Negatives and Concerns
However, a few reviewers have expressed disappointment and frustration with the centre's services. Some have reported poor communication, lack of empathy, and inadequate care from certain doctors. These issues have led to feelings of being let down and unsupported.
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