Transforming spaces, enhancing lives
A Family-Run Business with Decades of Experience
1st Independent is a leading supplier and installer of high-quality windows, doors, and conservatories throughout the region. With over 40 years of industry expertise, we take pride in offering exceptional customer service, meticulous workmanship, and a comprehensive range of products designed to enhance your home.
Our Commitment to Excellence
At 1st Independent, we believe in building lasting relationships with our clients. We are committed to providing:
- Expert advice: Our experienced team is available to guide you through the selection and installation process, ensuring your complete satisfaction.
- Premium materials: We use only the highest quality materials from trusted manufacturers, guaranteeing both performance and aesthetics.
- Exceptional craftsmanship: Our skilled installers are meticulous and dedicated to delivering precise and flawless installations.
- Outstanding customer service: From initial inquiry to after-sales support, we strive to provide an unparalleled customer experience.
Products & Services Offered
We offer a diverse selection of windows, doors, and conservatories, including:
Windows
- Casement windows
- Sliding sash windows
- Tilt & turn windows
- Aluminium windows
- Flush sash windows
Doors
- Composite doors
- Double doors
- Patio doors
- Residential doors
- Stable doors
Conservatories
- Custom-designed conservatories
- Aluminium & uPVC roof lanterns
- Orangeries & roofline solutions
Why Choose 1st Independent?
With 1st Independent, you can expect:
- Family-run business: We take a personal approach to customer service, ensuring a seamless and enjoyable experience.
- Decades of experience: Our wealth of experience guarantees exceptional workmanship and meticulous installation.
- Quality assured: We offer a comprehensive 10-year insurance-backed guarantee on all installations.
- Trusted accreditations: We are proud members of FENSA, Checkatrade, and Which, demonstrating our commitment to quality and customer satisfaction.
Continuous Improvement and Satisfaction
At 1st Independent, we are dedicated to continuous improvement and customer satisfaction. We actively seek feedback and implement it to enhance our services. Your feedback is valuable to us and helps us provide the best possible experience for our clients.
Severe Criticisms
The first review, by Angus Williams, reports a harrowing experience with a driver who was speeding through Bromley in a company vehicle, exhibiting aggressive, rude, and dangerous behaviour. Andy Clarke's review also expresses frustration with the company's staff, describing them as rude and discourteous. Both reviewers feel that this kind of attitude is unacceptable, particularly when it comes to representing a company.
Praiseworthy Service
On the other hand, four reviews praise the company's exceptional service. Vicky Evans commends the team, including Michael, Katie, and the fitters, for their professionalism, politeness, and excellent workmanship. Ian Skins is thrilled with the durability of the replacement windows and doors installed by the company, which still look like new after three years. Steve Duckworth describes the service as excellent, mentioning that the product and installation were faultless. Finally, Ian Skins reinforces this praise, stating that he would definitely recommend the company.
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