OUTSTANDING SERVICE. EVERY TIME.
Spas and Hot Tubs UK is a family-owned business located in South Leicestershire, near Lutterworth, with over two decades of experience in supplying high-quality hot tubs from world-renowned manufacturers such as Artesian Spas. Our commitment to top-notch product knowledge and exceptional customer service is reflected in our exceptional reviews.
Our Mission
Our mission is to provide unparalleled luxury and therapeutic experiences to our customers through our extensive range of hot tubs, soft tubs, and swim spas. We strive to deliver exceptional customer service, tailored to each individual's needs and preferences, to ensure that our customers enjoy the ultimate relaxation and rejuvenation experience.
Our Services
At Spas and Hot Tubs UK, we offer a comprehensive range of services to ensure that our customers receive the best possible experience from their hot tub investment. Our services include:
- Free, no-obligation home visits and site surveys to determine the best location and installation options for your hot tub
- Expert installation and positioning of your hot tub in your desired location
- Comprehensive maintenance and repair services to keep your hot tub in prime condition
- Quarterly drain-down services and annual servicing to ensure optimal performance and longevity
- A wide range of high-quality hot tub chemicals and accessories to keep your hot tub clean and maintained
Our Product Ranges
We are proud to offer an extensive range of hot tubs, soft tubs, and swim spas from world-renowned manufacturers such as Artesian Spas and Softub. Our product ranges include:
- Artesian Spa Range: luxury hot tubs designed to provide the ultimate therapeutic experience
- Softub Range: eco-friendly and flexible soft tubs that offer unparalleled relaxation and rejuvenation
- Swim Spa Range: high-performance swim spas designed for exercise and relaxation
Why Choose Spas and Hot Tubs UK?
With over 20 years of experience in the industry, we have built a reputation for exceptional customer service, expert knowledge, and unparalleled product quality. Our commitment to providing the best possible experience for our customers has earned us a loyal customer base and exceptional reviews.
Exceptional Customer Service
The reviews showcased a consistent theme of outstanding customer service, with reviewers praising the friendly, polite, and knowledgeable staff. Steve, in particular, was commended for his helpful advice and guidance throughout the purchasing process.
Professionalism and Efficiency
Reviewers were impressed by the company's professionalism and efficiency, from ordering to delivery and installation. The process was described as "perfect" and "professional", with one reviewer even mentioning they "won't hesitate to recommend" the company.
Quality Products
The reviews highlighted the quality of the hot tubs, with multiple reviewers mentioning their satisfaction with the products. The variety of options available was also praised, with one reviewer commenting on the "really good choice" of hot tubs to consider.
Personal Touches
Two reviewers mentioned personal aspects of their experiences, with one praising the company for delivering a hot tub to a terminally ill customer, bringing a "smile to my little girl's face". Another reviewer thanked the company for their "wonderful aftercare service".
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