Business Details
42 Years
experience
Award Leisure Birmingham - Hot Tubs & Swim Spas Experts
Established in 1984, we are a leading UK retailer of luxury hot tubs, swim spas, and outdoor leisure products with seven nationwide stores. Our Birmingham branch, opened in 2017, combines the strength of a national company with the personal touch of a local franchise. We offer direct pricing by eliminating middlemen and leverage 20 years of technical expertise to deliver exceptional service. Our showroom in Hall Green provides wet-test demonstrations, free home surveys, and project-managed installations, supported by a 10-year guarantee. Accredited by Which Trusted Trader and WhatSpa?, we prioritise customer satisfaction, reflected in our 5-star reviews for professionalism and aftercare.Our services extend to landscaping, electrical connections, and crane lifts, ensuring seamless integration of products into clients' gardens. We also provide flexible financing through Novuna Capital, including interest-free options, and maintain a 7-day helpline for ongoing support.
Services
Hot Tubs
Swim Spas
Garden Buildings
Saunas
Installation Services
Landscaping
Chemical Supplies
Financing
Maintenance Plans
Details
- Year established: 1984
Highlights and features
- We offer 35 years of experience in outdoor leisure product expertise.
- Our 10-year guarantee underwrites all products and installations.
- We provide free home surveys and project-managed installations.
- We are the only Which Trusted Trader accredited hot tub retailer in Birmingham.
- Our team delivers wet-test demonstrations in private Nordic Log Cabins.
Associations and certifications
- Which Trusted Trader
- WhatSpa? Approved
What people say
Outstanding service
Fantastic customer service
Highly recommend
Excellent installation
Knowledgeable team
Services
Hot Tubs
We supply premium hot tubs in 4-5, 6, 7, and 10+ person configurations. Each model includes energy-efficient insulation, adjustable hydrotherapy jets, and durable acrylic shells. Our range features brands like Coast Spa, with prices from 4,995 to 10,000+.
Swim Spas
Our British-made swim spas combine fitness and relaxation with adjustable current systems for year-round swimming. Models include integrated hot tub sections and commercial-grade filtration, priced from 8,000.
Installation Services
We provide full project management including access surveys, electrical connections, and crane lifts. Our team ensures compliance with safety standards and offers training on water maintenance and equipment operation.
Garden Buildings
We offer custom gazebos, cabins, and hot tub enclosures crafted from pressure-treated timber. Options include insulated walls, double glazing, and bespoke dimensions to complement garden layouts.
Saunas
Our cedarwood saunas feature barrel, pod, and panoramic designs with electric or wood-burning heaters. Each unit includes interior lighting, ergonomic benches, and thermal insulation for year-round use.
Questions
Do you offer hot tub installation services?
Yes, we provide full installation including positioning, electrical connections, water commissioning, and usage training at no extra cost.
Are financing options available?
We offer Novuna Capital finance including interest-free plans, buy-now-pay-later schemes, and 10-year repayment options with instant approval.
What guarantees do you provide?
All products and installations come with a 10-year structural guarantee covering manufacturing defects and workmanship issues.
Can I test hot tubs before purchasing?
Our showroom offers wet-test demonstrations in private Nordic Log Cabins, allowing you to experience tubs filled with water.
Do you serve areas outside Birmingham?
We serve Solihull, Wolverhampton, Dudley, and Worcestershire, with free home surveys available across our service regions.
