Come and enjoy a true buying experience
A5 Spas boasts a legacy of over 20 years in the hot tub and swim spa industry, establishing itself as a trusted and leading supplier in the Midlands. We pride ourselves on offering exceptional customer service, extensive product knowledge, and a vast selection of hot tubs, swim spas, and related accessories.
Our Mission
Our mission is to empower our customers to discover the ultimate outdoor leisure experience through trusted products, personalized advice, and exceptional aftercare. We believe in fostering lasting relationships with our clients, understanding their individual needs and recommending the perfect solution for each.
What We Offer
A5 Spas offers a comprehensive range of products and services to cater to every need:
Hot Tubs & Swim Spas
- Diverse selection of hot tubs and swim spas to fit any budget and space requirements.
- Wet-test facilities and expert advice to find the perfect model for your needs.
- Competitive prices and flexible financing options.
Accessories & Enhancements
- Comprehensive range of hot tub and swim spa accessories, including covers, steps, lights, and filtration systems.
- Experienced professionals to assist with installation, maintenance, and repairs.
Additional Services
- Professional site assessments and design consultations.
- Delivery and installation services.
- Comprehensive chemical and water balance programs.
- Aftersales support and customer care.
Experience and Expertise
Our team of experienced professionals are passionate about creating memorable outdoor leisure experiences. We offer:
- Expert knowledge: Decades of combined experience in the hot tub and swim spa industry.
- Personalized advice: Dedicated consultants to understand your needs and preferences.
- Exceptional customer service: Responsive and attentive support every step of the way.
Join Us on Your Outdoor Adventure
At A5 Spas, we believe in the power of water to create lasting memories and enhance outdoor living. Contact us today and discover the perfect hot tub or swim spa solution for your home!
Hot Tub Reviews Summary
The reviews provided give an insight into the customer satisfaction and experiences with Award Leisure, a company specializing in hot tubs.
Customer Satisfaction and Service
The majority of customers were extremely pleased with the service provided by Award Leisure, particularly the team's knowledge and professionalism. The staff, including Simon, Ashley, Sarah, and Daniel, were commended for their friendly, informative, and helpful nature. Customers appreciated the lack of pressure and the tailored advice given to meet their specific needs.
Product Quality and Installation
Many customers praised the quality of the hot tubs and the installation process. They found the hot tubs to be of high quality, low maintenance, and therapeutic. The installation was often described as painless, and the team was flexible with delivery times and access issues.
After-Sales Support and Maintenance
Award Leisure's after-sales support and maintenance were also highly praised. Customers appreciated the ongoing warranty and maintenance plan, which provided peace of mind and hassle-free spa use. The team was always available to answer questions and provide advice on maintaining the hot tubs.
Overall Experience
The overall experience with Award Leisure was overwhelmingly positive. Customers appreciated the professionalism, knowledge, and friendly service provided by the team. They were satisfied with the quality of the hot tubs and the installation process, as well as the after-sales support and maintenance.
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