Your property, our priority
Minerva Properties is a privately owned agency established in 1987, specialising in residential property management services to landlords and tenants in Oxfordshire, Wiltshire, Gloucestershire, and Berkshire. Our team of experienced professionals is dedicated to providing exceptional service, ensuring that your property is well-managed and your return is maximised.
Our History
With over 30 years of experience in the property management industry, we have built a solid reputation for delivering high-quality services to our clients. Our commitment to excellence has earned us recognition from many large multinational companies in the area, who trust us to provide professional property management services to their employees.
Our Services
At Minerva Properties, we offer a comprehensive range of services designed to cater to the needs of landlords and tenants. Our services include:
- Property marketing and valuation
- Tenant finding and referencing
- Full management services, including rent collection, property maintenance, and regular inspections
- Inventory preparation and dispute resolution
- Compliance with legal requirements and certifications
Our Commitment
We are dedicated to providing a personal and tailored approach to property management, ensuring that each client receives exceptional service and attention to detail. Our team of experienced managers is available to provide guidance and support throughout the entire process, from marketing to accounting and day-to-day maintenance.
Our Membership and Certification
We are proud members of the Association of Residential Letting Agents (ARLA) and the Property Ombudsman Scheme, ensuring that our clients' funds are protected and our services meet the highest industry standards. We are also certified by the Tenancy Deposit Scheme (TDS) to protect tenant deposits.
Our Reputation
Our excellent reputation, built over many years, ensures that a significant proportion of our business comes from referrals by satisfied clients, both landlords and tenants. We strive to maintain the highest level of service, ensuring that our clients' needs are always met and exceeded.
Overall Assessment
The reviews for Minerva Property Management are overwhelmingly positive, with 12 out of 12 reviewers giving a 5-star rating and 1 reviewer giving a 4-star rating.
Professionalism and Responsiveness
Reviewers praised the team at Minerva for their professionalism, responsiveness, and helpfulness. They were quick to respond to queries and maintenance requests, and were always willing to go the extra mile to assist their clients.
Personalized Service
Several reviewers commented on the personalized service they received from Minerva, with many mentioning the friendly and caring attitude of the team. The fact that Minerva is a family-run business seemed to make a positive impact on the level of service provided.
Communication
Communication was highlighted as a particular strength of Minerva's, with reviewers praising the team's ability to keep them informed and up-to-date with any issues or maintenance requests.
Positive Experience
Many reviewers mentioned that they would highly recommend Minerva to others, and that they had had a positive experience renting through them. Some reviewers even went so far as to say that Minerva was the best letting agent they had ever dealt with.
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