At Fairway, we're a family-run business with over four decades of experience in the automotive industry. We take pride in providing honest and transparent car-buying experiences, ensuring every customer finds the perfect vehicle for their needs.
What Sets Us Apart
Our commitment to customer satisfaction is unwavering. Our team of dedicated professionals takes the time to understand your individual requirements, guiding you through every step of the process with clear communication and friendly guidance.
Our Services
We offer a diverse array of services to cater to your automotive needs:
- Used Car Sales: A vast selection of quality used cars from leading manufacturers, meticulously inspected and prepared.
- Finance & Leasing Options: Flexible plans to suit your budget and driving needs.
- MOT & Servicing: Comprehensive checks and repairs to maintain your vehicle in peak condition.
- Vehicle Sales & Acquisitions: We can source and locate the perfect car for you, regardless of your location.
- Part-Exchange Facilities: Trade-ins welcomed for your old vehicle towards the purchase of your new car.
Our Values
Our core values underpin everything we do:
- Integrity: We uphold the highest ethical standards in all our dealings.
- Transparency: We provide clear and concise information about our vehicles and services.
- Customer Focus: We prioritize your needs and preferences with personalized attention.
- Quality: We only offer reliable and trustworthy vehicles.
- Value: We strive to provide exceptional value for money, ensuring competitive prices and transparent contracts.
A Commitment to Excellence
For over 40 years, Fairway Ford has been a trusted name in the local community. We have maintained an exceptional reputation for delivering exceptional customer service, ensuring a seamless and enjoyable car-buying experience. We believe in building lasting relationships with our customers, and we are committed to exceeding your expectations every time.
Quality of Service
Fairways Motors has received praise for its exceptional service from many customers. Author Jane Gray, who has been buying cars from Fairways since the 1980s, commended the staff's knowledge and expertise. Chay Didwell and Simon Porter also praised the sales team for their helpfulness and welcoming attitude. Dorothy Charnock appreciated the patient and non-pushy approach of the sales team, which allowed her to make an informed decision.
Variety of Cars and Facilities
Fairways Motors offers a range of new and used cars, which are well presentaioned online and in the showroom. Barnes appreciated the variety of cars on offer and the opportunity to test drive a part-exchange car. Soraia Aguiar praised the garage's receptionist for consistently going above and beyond to help customers.
Concerns and Negatives
However, some customers have expressed concerns about the quality of cars sold by Fairways Motors. Taylor Dempster was unhappy with the state of a car he purchased, citing a cracked front bumper and poorly repaired quarter panel. He felt that the staff were unhelpful in resolving the issue.
Complaints Handling
Fairways Motors has been criticized for its handling of customer complaints. Shaun Mccann was left waiting for a response from a salesman after inquiring about a car, and Taylor Dempster felt that his concerns were ignored.
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