Providing the best possible experience for our customers
The Van Place is a renowned name in the commercial vehicle industry, offering unparalleled services and customer support that is reflected in our repeat business from our clients. We take pride in our excellent choice of commercial vehicle stock at competitive prices, while ensuring that we provide top-quality used vehicles. Our team hand-picks every commercial vehicle, ensuring that it meets our high standards, and undergoes several services, including HPI checks, full valet, and servicing, before it is ready for sale. We are proud to be a part of The AA Cars Standards, and we are authorised and regulated by the Financial Conduct Authority (Reg No : 654265). We act as a credit broker, not a lender, and all finance applications are subject to acceptance, terms & conditions apply.
Our Services
At The Van Place, we offer a range of services to our clients, including:
- Commercial Vehicle Sales: We offer an extensive range of used commercial vehicles, including Peugeot Partner, Ford Transit Custom, Vauxhall Vivaro, Citroen Dispatch, Volkswagen Transporter, and Mercedes Sprinter. All our vehicles are hand-picked and undergo several services before they are ready for sale.
- Part Exchange: We offer part exchange services to our clients, allowing them to trade in their old vehicle towards the purchase of a new one. We offer competitive prices for all makes and models.
- Finance: We offer finance options to our clients, making it easy for them to purchase their dream vehicle. We act as a credit broker, not a lender, and all finance applications are subject to acceptance, terms & conditions apply.
- Van Insurance: We offer van insurance services to our clients, ensuring that their vehicles are protected against any unforeseen circumstances.
- AA Cars Standards Warranty: We are proud to be a part of The AA Cars Standards, and we offer a comprehensive warranty on all our vehicles, giving our clients peace of mind.
Nationwide Delivery
In partnership with Shiply Transportation, we offer nationwide delivery services, ensuring that our clients can purchase their dream vehicle, no matter where they are located. We would much prefer to see you face to face, and if you need to see our vans in person, we will gladly collect you from Liverpool Lime Street Train Station. We can even show you the Liver Birds on the way!
Our Vehicles
We have a wide range of used commercial vehicles in stock, including:
- Peugeot Partner
- Ford Transit Custom
- Vauxhall Vivaro
- Citroen Dispatch
- Volkswagen Transporter
- Mercedes Sprinter
If you do not find the vehicle you are looking for, please contact us, as we have access to many more top-quality used vans.
Our Opening Hours
Our opening hours are as follows:
Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30
Saturday: Appointment Only
Sunday: Closed
Company Info
Our company information is as follows:
VAT No : 156104337
Company Registration No: 8358071
FCA No: 654265
ICO No: ZA108064
Overall Experience
The Van Place has received mixed reviews from customers, with some having positive experiences and others having negative ones. The majority of customers have praised the staff, particularly Louis and Jack, for their helpfulness, knowledge, and willingness to go above and beyond to ensure a smooth transaction.
Cleanliness and Presentation
Some customers have mentioned that the vans they purchased were clean and well-presented, with one reviewer mentioning that the previous owner went to extra mile to clean up an older van. However, another reviewer had a negative experience, stating that the van was not properly cleaned and had issues with the brakes.
Warranty and After-Sales Service
Several customers have criticized the Van Place for not providing the expected warranty and after-sales service. One reviewer received a 30-day warranty instead of the expected three months, and another had issues with the brakes and suspension, which were not repaired as promised. On the other hand, some customers have reported positive experiences with the warranty and after-sales service, with one reviewer mentioning that the owner was helpful in resolving an issue with the side doors.
Communication and Honesty
Some reviewers have praised the staff for their honesty and transparency during the buying process. However, one reviewer felt that the staff were not truthful about the van's history, with one reviewer mentioning that the van was sold with a number plate that was not registered to the van.
Additional Issues
One reviewer had issues with the Dvla, stating that the van was sold with an unregistered number plate and that they were forced to take the Van Place to court. Another reviewer mentioned that the van's documents were not provided, and that they had to spend additional money to obtain them.
Conclusion
The Van Place has received mixed reviews, with some customers having positive experiences and others having negative ones. While some reviewers have praised the staff and their willingness to go above and beyond, others have criticized the lack of warranty and after-sales service, as well as the allegedly dishonest dealings.
