Treating You Like Royalty, One Piece at a Time.
At Sovereign Jewellers, we are proud to be a leading jeweller in Greenock, offering a wide range of exquisite jewellery, bespoke design services, preowned jewellery, and expert watch and jewellery repairs.
Our Story
Sovereign Jewellers was founded on the principles of exceptional customer service, expert craftsmanship, and a passion for creating unique and beautiful jewellery pieces. Our master craftsmen, with years of experience, design and produce exclusive and individual styles of rings and jewellery that cater to all tastes. We take pride in sourcing only the finest diamonds and precious gemstones from trusted suppliers, ensuring that every piece of jewellery that leaves our workshop is of the highest quality.
Our Services
Our services extend beyond just selling jewellery. We offer bespoke jewellery design, allowing our clients to bring their ideas to life with the help of our talented designers and skilled craftsmen. We also provide expert jewellery and watch repairs, ensuring that your treasured possessions are restored to their former glory. Additionally, we offer a unique preowned jewellery service, where we source high-quality, previously owned jewellery at competitive prices.
Our Commitment
At Sovereign Jewellers, we are committed to providing exceptional customer service, ensuring that every client leaves our showroom feeling valued and satisfied. We believe that building strong relationships with our clients is key to our success, and we strive to provide a personalized service that meets the unique needs of each individual.
Customer Satisfaction
The majority of customers have expressed their satisfaction with the services provided by the jewellery shop. Some have praised the expertise and kindness of the owner, while others have appreciated the personalized service and attention to detail.
High-Quality Service
Several reviewers have highlighted the high-quality service provided by the shop. They have praised the staff for being helpful, courteous, and professional. One customer mentioned that the shop's expertise is second to none, and another appreciated the personal service that was provided at their home.
Reputation for Excellence
The shop has built a reputation for excellence in jewellery repair and creation. Customers have trusted the shop with their valuable items, including antique pearls, and have been thrilled with the results. One customer mentioned that the shop's service is highly recommended, and another praised the shop's ability to save them money on insurance.
Minor Issues
However, one customer had a negative experience with the shop, stating that a necklace repair did not last and broke again shortly after. The customer was disappointed with the service and did not appreciate the advice to bring the item back for re-repair.
Personalized Solutions
The shop has worked with customers to find personalized solutions to their jewellery needs. In one instance, a customer received a defective item, but the shop's owner was very helpful and pleasant in resolving the issue. Another customer appreciated the shop's willingness to work with them to create a beautiful pearl bracelet from antique pearls.
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