Your property, your flexibility, your way
A Flexible and Trusted Letting Agency in Somerset, Wiltshire and Dorset
Lettings-R-Us, established in 2007, is an independent letting agency based in the historical market town of Frome. We take pride in offering a flexible, affordable, and professional service to both landlords and tenants across the Somerset, Wiltshire, and Dorset areas.
Our Expertise
We possess extensive experience in handling all types of lettings, from studio flats to manor houses, and from garages to warehouses. Our dedicated team understands the unique challenges faced by both landlords and tenants, and we are committed to providing personalized and impartial advice throughout the process.
Our Services
Our comprehensive services cover all aspects of the letting process, including:
- Tenant and Landlord Representation: We work diligently to find suitable tenants for your property or secure the perfect property for your needs.
- Market Expertise: Our team has an intimate understanding of the local property market, ensuring competitive rental prices and accurate valuations.
- Communication and Transparency: We prioritize clear and consistent communication, keeping both landlords and tenants fully updated throughout the process.
- Efficient Management: We handle all aspects of tenancy management, from rent collection to maintenance and repairs.
What Sets Us Apart
What sets us apart is our:
- Personable and Responsive Team: We have a dedicated team of experienced professionals who are passionate about providing a personalized and responsive experience for every client.
- Flexible and Customized Service: We understand that every client's needs are different, so we offer flexible and customized solutions tailored to your specific requirements.
- Competitive Fees: We believe in transparent and competitive fees that are affordable for our clients.
- Exceptional Customer Service: We are dedicated to providing exceptional customer service, ensuring a smooth and stress-free letting experience for both landlords and tenants.
Our Testimonials
The countless positive testimonials from our satisfied clients speak volumes about our expertise and dedication to providing exceptional service. We take pride in building lasting relationships and exceeding expectations.
Review Summary:
Lettings-R-Us is a letting agency that has received a mix of feedback from their customers. The agency has been described as having a team of friendly and helpful staff, who are responsive to any queries and issues that may arise. They are also praised for their professionalism and efficiency in finding solutions to problems during tenancies.
However, there are also negative reviews, highlighting issues with the agency's control over tenants' living situations and their pickiness when it comes to charging for repairs and damages upon moving out. Some customers have expressed disappointment and frustration with the agency's handling of certain matters, such as the installation of a fireplace and the overall customer service.
Positive Feedback:
The agency has been praised for their friendly and helpful staff, who are responsive to any queries and issues that may arise. Their professionalism and efficiency in finding solutions to problems during tenancies have been highlighted by several customers. The agency has also been commended for their proactive approach to managing properties and ensuring that tenants are well looked after.
Negative Feedback:
The agency has been criticized for their control over tenants' living situations and their pickiness when it comes to charging for repairs and damages upon moving out. Some customers have expressed disappointment and frustration with the agency's handling of certain matters, such as the installation of a fireplace and the overall customer service.
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