Managing your property, as if it were our own.
At DNA Property Management, we are a team of experienced professionals dedicated to providing exceptional block and estate management services to our clients in and around Bristol. Our team is passionate about delivering a bespoke service that meets the unique needs of each client, ensuring that their properties are managed to the highest possible standards.
Our Services
We offer a comprehensive range of services designed to provide our clients with complete peace of mind. From managing residential developments to providing expert advice on property management, we are committed to delivering exceptional results. Our services include:
- Block and Estate Management: We provide bespoke management services for residential developments, ensuring that our clients' properties are well-maintained and running smoothly.
- Property Management: Our experienced team provides expert property management services, including rent collection, maintenance, and repairs.
- Leaseholder Services: We provide specialist services for leaseholders, including advice on leasehold law, service charge management, and dispute resolution.
- Developer Services: We work closely with developers to provide expert advice on property management, ensuring that their developments are managed effectively.
- Right to Manage (RTM) Companies: We provide guidance and support for RTM companies, helping them to manage their properties effectively.
- Housing Estates: We offer comprehensive management services for housing estates, ensuring that they are well-maintained and running smoothly.
Our Approach
At DNA Property Management, we believe in building strong relationships with our clients. We take the time to understand their unique needs and requirements, providing a bespoke service that meets their individual needs. Our experienced team is committed to delivering exceptional results, ensuring that our clients' properties are managed to the highest possible standards.
Why Choose DNA?
There are many reasons why our clients choose DNA Property Management. Here are just a few:
- 100% Client Retention Rate: We are proud to have achieved a 100% client retention rate since 2006, a testament to our commitment to delivering exceptional results.
- Accredited by Various Associations: We are accredited by various associations, demonstrating our commitment to delivering high-quality services.
- Infallible Systems and Procedures: We have implemented robust systems and procedures to safeguard our clients' investments, providing them with complete peace of mind.
Our Story
DNA Property Management was founded in 2006 as a family-run business. We started out in the property industry, working in property development and individual management. Over the years, we have built a reputation for delivering exceptional results, and our business has grown through recommendation. We are proud to have achieved a 100% client retention rate since 2006, and we continue to build strong relationships with our clients.
Excellent Customer Service and Professionalism
The majority of reviewers praised Dna Property Management for their exceptional customer service, professionalism, and proactive approach to managing properties. Reviews highlighted the prompt response to queries, efficient resolution of issues, and polite and helpful staff.
Positive Experiences with Property Management
Many reviewers praised the company's ability to resolve problems quickly, attend to legal requirements diligently, and maintain properties to a high standard. They also appreciated the company's proactive approach to repairs and building work.
Negative Experiences
However, two reviewers had negative experiences with the company. One reviewer expressed frustration with the company's poor communication, lack of response to emails and calls, and failure to address maintenance issues. Another reviewer had a negative encounter with a staff member who was perceived as unprofessional, aggressive, and disrespectful.
Common Praises and Complaints
A common praise among positive reviewers was the company's professionalism, prompt communication, and efficient problem-solving. On the other hand, negative reviewers complained about poor communication, lack of responsiveness, and unprofessional behavior.
