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Making Your Vision Happen

At D & D Electrical Repairs, we take pride in being one of the leading experts in the repair and servicing of vacuum cleaners, electric cookers, and ovens in Solihull, South Birmingham, and the surrounding areas. Our team of experienced engineers has extensive knowledge and expertise in fixing all brands of vacuum cleaners, including Dyson, Electrolux, Hotpoint, and Creda, Hoover, Numatic, Zanussi, and AEG. We also sell spares and parts for a wide range of brands, ensuring that our customers receive the best possible service.

Our Services

Our comprehensive range of services includes:

  • Vacuum cleaner repairs and servicing for all brands, including Dyson, Electrolux, Hotpoint, and Creda, Hoover, Numatic, Zanussi, and AEG
  • Electric cooker and oven repairs
  • Spares supply for a wide range of brands
  • Washing machine and tumble dryer repairs
  • Cooker/oven repair services

Our Expertise

We are an official Electrolux dealer and Dyson specialists, using only genuine Dyson parts and spares. Our experienced engineers can assist with all types of repairs, including cable repairs, filter repairs, and switch repairs. We also offer a mobile same-day repair service in the local Solihull and South Birmingham area for cookers. Our 24-hour and 48-hour repairs on vacuum cleaners ensure that our customers receive prompt service.

Our Promise

At D & D Electrical Repairs, we are committed to providing exceptional service, quality, and value to our customers. We strive to build long-term relationships with our customers, providing them with expert advice, guidance, and support. Our convenient location in Old Lode Lane, Solihull, offers free and convenient parking, making it easy for our customers to drop off their appliances for repair.

Reviews
Positive: The majority of customers have praised the shop's excellent service, citing helpful and polite staff, reasonable prices, and a willingness to assist with repairs and provide good advice.
Negative: A minority of customers have reported poor customer service, citing abrupt, rude, and unhelpful staff.

Overview of Customer Experiences

D & D Electrical, a local business, has received a mix of positive and negative reviews from customers who have had varying experiences with their services.

Positive Experiences

Many customers have praised the shop's excellent service, citing helpful and polite staff, reasonable prices, and a willingness to assist with repairs and provide good advice. Some customers have also appreciated the shop's honesty, with one customer stating that the shop owner advised them against a costly repair and instead suggested a more affordable solution. The shop's ability to diagnose and fix issues with vacuum cleaners, in particular, has been highlighted by several customers.

Negative Experiences

On the other hand, some customers have had disappointing experiences with the shop's customer service, describing the staff as abrupt, rude, and unhelpful. A few customers have reported being left feeling unhappy with the service they received, with one customer stating that they will not be returning to the shop again.

Summary of Customer Reviews

The majority of customers have had positive experiences with D & D Electrical, praising the shop's helpful and knowledgeable staff, reasonable prices, and excellent service. However, a minority of customers have reported negative experiences, citing poor customer service and unhelpful staff.

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