Business Details
50+ Years
experience
Trusted Jewellery & Watch Specialists in Felixstowe
Established in 1921, Hills Jewellers is a family-run business rooted in Felixstowe, dedicated to delivering exceptional service and craftsmanship in jewellery and watch retail. Our expertise spans over a century, offering a curated selection of renowned brands like Swarovski, Thomas Sabo, and Clogau, alongside bespoke designs tailored to individual stories. With a team holding diplomas in retail jewellery and gemstone grading, we provide comprehensive services including repairs, valuations, and engraving, all underpinned by our membership in the National Association of Jewellers. Our commitment extends beyond commerce, actively supporting local communities through apprenticeships and charity initiatives.We pride ourselves on building generational relationships with customers, ensuring every piece we offer carries both sentimental and lasting value. From minor repairs to crafting heirloom engagement rings, our focus remains on quality, integrity, and customer satisfaction. As industry leaders, we combine tradition with innovation, staying at the forefront of trends while preserving time-honoured techniques. Our dual locations in Felixstowe and Flitwick allow us to serve a broader clientele, maintaining the same personalised approach that has defined our legacy.
Services
Jewellery Repairs
Watch Servicing
Engraving
Valuation Services
Ear Piercing
Bespoke Design
Gift Wrapping
Gold Buying
Wedding Rings
Jewellery Cleaning
Details
- Year established: 1921
Highlights and features
- We offer over 40 years of experience in jewellery repair and retail.
- Our team holds diplomas in Retail Jewellery and Gemstone Grading.
- We provide in-store minor repairs while you wait.
- Complimentary gift wrapping on all purchases.
- Active community involvement through apprenticeships and local events.
Associations and certifications
- National Association of Jewellers
Services
Jewellery Repairs
We offer comprehensive jewellery repair solutions, including resizing, polishing, and soldering. Our skilled technicians handle sentimental and daily-wear items with care, using techniques that preserve structural integrity. With over 40 years of experience, we ensure your cherished pieces are restored to their original condition.
Watch Servicing
Our watch servicing includes battery replacements, glass replacements, and mechanical quartz servicing. Prices start from 9.50 for simple battery changes, with turnaround times ranging from immediate to two weeks, depending on complexity and parts availability.
Engraving
We provide machine, computerised, and hand engraving services starting at 25.00. Whether adding names, dates, or bespoke messages, our team ensures precision on various metals and jewellery types, enhancing sentimental value.
Valuation Services
Our Independent Registered Valuers (NAG) offer insurance replacement, probate, and family division valuations. We conduct assessments at our head office, providing detailed reports to ensure accurate asset documentation.
Ear Piercing
With over 40 years of experience, we offer safe ear lobe piercing from 35.00, including studs, aftercare solutions, and guidance. Our team follows strict hygiene protocols, approved under the Local Government Act 1982.
Questions
What services does Hills Jewellers offer?
We provide jewellery and watch repairs, engraving, valuations, ear piercing, bespoke designs, and retail sales of branded and custom pieces.
How long does jewellery resizing take?
Most resizing repairs take 7–10 days, though some minor adjustments may be completed while you wait.
Do you offer watch battery replacements?
Yes, watch battery replacements start from £9.50 and can often be done while you wait.
Can I get jewellery engraved?
We offer machine, computerised, and hand engraving services starting from £25.00, with turnaround times from 7 days.
Are your jewellers qualified?
Our team holds diplomas in Retail Jewellery and Gemstone Grading, ensuring expert craftsmanship and service.
