Trust in our care, come and see the difference for yourself!
Our Story
At Ferndown Pharmacy, we pride ourselves on being a trusted and independent NHS Community Pharmacy serving the people of Ferndown and surrounding areas. Our husband-and-wife team, Tim and Rebecca Elmes, are dedicated to providing a comprehensive range of pharmaceutical services that cater to the unique needs of our patients. With a strong focus on community care, we strive to deliver exceptional patient-centric services that make a meaningful difference in the lives of those we serve.
Our Services
We offer a wide range of NHS and private pharmacy services designed to meet the diverse healthcare needs of our patients. Our services include repeat prescriptions, private prescriptions, and a variety of health checks such as blood pressure checks. We also provide a convenient online ordering service, allowing patients to order their repeat prescriptions from the comfort of their own homes. Additionally, our pharmacy offers a comprehensive travel clinic, providing vaccinations and expert advice for individuals planning to travel abroad.
Our Commitment
At Ferndown Pharmacy, we are committed to providing expert advice, support, and care to our patients. Our team of experienced pharmacists and friendly staff are dedicated to delivering exceptional customer service, ensuring that our patients receive the highest level of care possible. We take pride in our state-of-the-art facilities, which are designed to provide a comfortable and welcoming environment for our patients. Our goal is to build long-term relationships with our patients, founded on trust, respect, and a deep understanding of their unique healthcare needs.
Our Community
We are proud to be an integral part of the Ferndown community, and we are committed to supporting local healthcare initiatives and charities. We believe that our patients are at the heart of everything we do, and we strive to make a positive impact on their lives and the lives of those around them. Our pharmacy is more than just a healthcare provider - it's a hub of community activity, where patients can come together, share their experiences, and receive the support and care they need.
General Impression
The reviews mostly praise the pharmacy for its exceptional customer service, friendly staff, and convenient opening hours.
Positive Aspects
- Helpfulness and Friendly Staff: Many reviewers praised the staff for being incredibly helpful, friendly, and going the extra mile to assist customers.
- Convenient Opening Hours: The pharmacy's extended opening hours, including late evenings and weekends, were highly appreciated by customers.
- Efficient Service: Several reviewers mentioned that the staff provided prompt and efficient service, filling prescriptions quickly and sending text notifications for collection.
Negative Aspects
- Age Verification Issue: One reviewer expressed frustration with the pharmacy's age verification policy, feeling that it was intrusive and unnecessary.
- Product Quality: Another reviewer was disappointed with the quality of a product purchased from the pharmacy, which was found to be "mildly perished" out of the package.
- Opening Hour Confusion: One reviewer experienced confusion with the pharmacy's opening hours, which were not reflected accurately on the website or Google.
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