Experience. Innovation. Results.
At Trysor Jewellers, we understand that finding the perfect diamond engagement ring or silver jewellery piece is like going on a journey. We are proud to guide you through every important milestone and gifting occasion with friendly advice, expert knowledge, and a beautiful selection of brands to choose from. We look forward to welcoming you to our home of bridal and branded jewellery.
Our Story
Jewellery plays such an important part in our lives. It marks romantic milestones and symbolises anniversaries, birthdays, friendships, family ties, and everything in between. We established Trysor Jewellery to play a small part in making these meaningful occasions extra special. Today, our boutique on King Street is a sparkling destination for bridal jewellery, leading brands like Clogau and Brown & Newirth, and beautiful bespoke creations. We take the time to get to know you and offer a friendly, caring, and personal service to make your dreams of the perfect jewellery piece, no matter how big or small, come to life.
Our Services
At Trysor Jewellers, we offer a wide range of services to help you find the perfect jewellery piece. From bespoke engagement rings to unique wedding bands, we have everything you need to make your special occasion unforgettable. Our services include:
- Bespoke Jewellery: Our expert designers will work with you to create a one-of-a-kind piece that reflects your personal style and story.
- Engagement Rings: From solitaire diamonds to trilogy rings, we have a stunning collection of engagement rings to choose from.
- Wedding Rings: Our range of wedding rings includes platinum, white gold, yellow gold, and rose gold options, as well as men's titanium rings.
- Fine Jewellery: Browse our selection of diamond earrings, pendants, necklaces, and bracelets from leading brands and designers.
- Clogau: Discover the latest products from our wide range of Clogau products and find the perfect Welsh gold piece for your collection.
Why Choose Trysor Jewellers?
At Trysor Jewellers, we pride ourselves on our exceptional customer service, expertise, and stunning jewellery collections. Here are just a few reasons why you should choose us:
- Friendly and knowledgeable staff: Our team is dedicated to helping you find the perfect jewellery piece, and we'll take the time to get to know you and understand your needs.
- Wide range of brands and designs: From leading brands like Clogau to bespoke creations, we have something for every style and budget.
- Personalised service: We offer a personal shopping experience, tailoring our service to meet your individual needs and preferences.
Overall Experience
The reviews highlight a mixed bag of experiences at Trysor Jewellers. While some customers had exceptional service, others were left feeling disappointed and frustrated.
Positive Experiences
Many customers praised the helpful and friendly staff, who went above and beyond to meet their needs. The staff's expertise, politeness, and Welsh language skills were particularly appreciated. Several reviewers mentioned the shop's excellent customer service, welcoming atmosphere, and impressive range of fine jewelry. Some customers were thrilled with custom-made jewelry and repairs, which exceeded their expectations.
Negative Experiences
A few customers had poor experiences, citing misrepresentation of products, poor communication, and price discrepancies. One reviewer was unhappy with the repair quote, which more than tripled, while another felt misled by the quality of a gold ring.
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