Wales Premier Loft Conversion & Construction Company
A Leading Manufacturer of Heating and Hot Water Solutions
Since 1939, Lochinvar has been a trusted manufacturer of high-quality heating and hot water solutions for homes and businesses across the UK. With a rich heritage and unwavering dedication to innovation, we have established ourselves as one of the leading suppliers of innovative products and outstanding customer service.
Our Expertise
Our skilled engineers and product designers are constantly driven by the desire to deliver efficient, reliable, and sustainable heating solutions. Our comprehensive range of products include:
Boilers
- Wall-hung and floor-standing boilers for optimal heating needs.
- Robust cascade packages for larger homes and commercial buildings.
Heat Pumps
- Ultra-low GWP heat pumps for energy efficient heating and cooling.
- Air source and water source heat pumps for ultimate versatility.
Water Heaters
- Electric and gas-fired water heaters for reliable hot water supply.
- Innovative technologies such as indirect/calorifiers, heat exchangers, and thermal stores.
Solar Thermal Systems
- Comprehensive solar thermal packages for sustainable and environmentally friendly heating.
Support and Expertise
Beyond delivering exceptional products, Lochinvar is committed to providing exceptional customer care. Our dedicated team of experts is available to:
- Provide technical support and troubleshooting.
- Assist with product selection and configuration.
- Offer comprehensive training and CPD seminars.
Our Commitment
At Lochinvar, sustainability and innovation are at the heart of what we do. We are committed to:
- Delivering energy-efficient and environmentally friendly products.
- Investing in innovative technologies and product advancements.
- Providing exceptional customer service and support.
A History of Expertise
Our legacy speaks for itself. With over 80 years of industry experience, we have:
- Established the UK's largest stock of water heaters.
- Achieved Kiwa UK Regulation 4 Product certification.
- Developed innovative products like the Ultra-low GWP heat pump.
Partnering with Lochinvar
From innovative products to comprehensive support, Lochinvar is your trusted partner for all your heating and hot water needs. Contact us today and discover the difference our expertise and experience can make.
Customer Service
The reviewers have praised the company's customer service, with two out of three reviewers giving a perfect score of 5 stars. AdrianC highlights the helpfulness of the representative, Ian, who went out of his way to provide the correct advice for his 20-year-old water tank heater. Steve Cooper also commends the great service, stating that the company knows its products and doesn't waste time.
Service Issues
However, Rusty Fox had a mixed experience, giving the company 3 stars. Despite acknowledging that the service was good, he notes that there seemed to be a disconnect between the sales and support teams, leading to confusion and contradictory information regarding orders and returns.
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