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Our Story
Leazes Hall Care Home is a friendly and welcoming care home situated in the picturesque Derwent Valley, overlooking the beautiful countryside of County Durham. Our stunning Grade 2 listed building, originally constructed in the 18th century, is surrounded by mature trees and boasts 2.5 acres of beautifully maintained grounds, offering breathtaking views of the surrounding landscape.
Our Philosophy of Care
At Leazes Hall Care Home, we are dedicated to providing the highest quality of care, tailored to meet the unique needs of each resident. Our experienced Senior Management Team, with over 20 years of experience, ensures that every individual receives personalized care, promoting independence, dignity, and individuality. We encourage family and friends to participate in care planning, ensuring that each resident's cultural, psychological, spiritual, emotional, and social needs are met, enabling them to lead a fulfilling life.
Our Services
We offer a range of services designed to support our residents' physical, social, and psychological well-being. Our dedicated team provides personalized care, focusing on each individual's unique needs, promoting independence, and respecting dignity and individuality. Our services include:
- Residential care for older adults
- Respite care for short-term stays
- Care planning and assessments
- 24/7 support and assistance
- Social activities and entertainment
- Nutritious meals and snacks
- Beautifully maintained gardens and outdoor spaces
Our Approach
At Leazes Hall Care Home, we pride ourselves on our warm, inclusive approach to care. We believe in creating a sense of community, where residents, families, and friends can feel welcome and valued. Our team works tirelessly to ensure that each resident feels at home, enabling them to lead a happy, active, and fulfilling life.
Overall Experience
The majority of reviewers have had an overwhelmingly positive experience at Leazes Hall, with four reviewers giving a 5-star rating. They praised the staff for being caring, kind, and supportive, and appreciated the attention to detail in caring for their loved ones.
Staff
The staff were consistently praised for their wonderful, caring, and kind nature. They were appreciated for being supportive of both residents and their families, and for addressing any concerns quickly and appropriately.
Facilities and Amenities
One reviewer mentioned that the furnishings were a bit outdated, but this did not seem to detract from their overall positive experience.
Food and Care
The food was described as substantial and varied, and residents were always well-presented, with one reviewer mentioning that their loved one was always dressed and shaved.
Management
While one reviewer praised the manager, Linda, for addressing concerns, another reviewer had a negative experience with the management, describing them as "disgusting and rude".
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