Business Details
34 Years
experience
Emergency
services
Exceptional Care Homes in the North East
Established in 1992, Prestwick Care has been a cornerstone of the North East community for over thirty years. Our person-centred care approach ensures each individual receives tailored support to meet their unique needs and preferences. We believe every resident deserves to be treated with dignity, respect, and compassion. Our homes are designed to be more than just a place to live; they are communities where residents can thrive, build friendships, and enjoy life to the fullest. Each member of staff in our homes is highly trained and fully supported to ensure residents and their families benefit from the very best advice and expertise.We are committed to providing the highest-quality care homes in Sunderland, Newcastle, Gateshead, and Durham. Our legacy of care spans three decades of trust, during which we have grown into a leading provider of specialist care services. We consistently deliver exceptional, personalised care while maintaining a homely environment for all residents. Our commitment to excellence is reflected in our focus on continuous investment in our businesses and people. We actively involve residents' families to help maintain the best possible quality of life for as long as possible.
Services
Nursing Care
Residential Care
Respite Care
Disabled Care
Dementia Care
Details
- Year established: 1992
Highlights and features
- We have over 30 years of experience in specialist care services.
- Our person-centred approach tailors support to individual needs and preferences.
- All staff are highly trained and fully supported in their roles.
- We provide 24/7 personalized customer support for residents and families.
- Our homes maintain Gold ratings with local authorities for care excellence.
What people say
Compassionate staff
Homely environments
Tailored support
High care standards
Community atmosphere
Services
Nursing Care
Our dedicated nursing team delivers compassionate, professional care tailored to individual medical needs. We specialise in acute and long-term care for older people, including palliative and end-of-life support. Residents benefit from 24/7 access to registered nurses and personalised care plans developed in collaboration with families and healthcare professionals.
Residential Care
Experience comfort and community in thoughtfully designed residential facilities. We create homely environments where residents can maintain independence while receiving daily support. Our homes foster social connections through organised activities and communal spaces, ensuring residents enjoy a fulfilling lifestyle with dignity and respect.
Respite Care
Providing temporary relief for caregivers, our respite care ensures loved ones receive safe, professional support during short-term stays. This service includes tailored activities, medical oversight, and emotional support, giving families peace of mind while maintaining continuity of care.
Disabled Care
Supporting independence for young adults with physical disabilities, we offer specialised care meeting unique needs. Our approach combines clinical expertise with life skills development, focusing on personal aspirations and quality of life improvements through dedicated one-to-one support and accessible facilities.
Dementia Care
Our dementia care combines clinical expertise with compassionate support, focusing on maintaining residents' dignity and independence. We provide stimulating environments with trained staff delivering personalised care plans, managing distressed behaviours, and creating memory-friendly spaces that promote comfort and familiarity.
People
Eve Tierney
Director of Clinical Development
With over 40 years' experience, Eve specialises in surgical nursing and emergency care. She leads clinical development, improves care standards, and serves as a Non-Executive Board Member of the Malhotra Group. Passionate about person-centred care and domestic violence advocacy.
Nicola Bowles
Director of Care
Nicola oversees 19 care homes, driving occupancy and quality improvements. With public and private sector experience, she implements innovative care strategies and digital solutions to enhance service delivery while championing collaborative excellence.
Gillian McCabe
Director of Quality and Governance
Gillian brings 38 years of health and social care experience, including roles at the Care Quality Commission. She leads quality initiatives, ensures regulatory compliance, and fosters continuous improvement to uphold the highest care standards across all homes.
Claire Hagon
Clinical Practice Development Manager
Claire provides clinical leadership across homes, delivering training and mentorship to maintain evidence-based practices. As a registered nurse and qualified trainer, she ensures consistent high-quality care delivery through ongoing staff development and support.
Tanya Westgarth
Quality & Compliance Manager
With two decades in care, Tanya ensures homes deliver safe, person-centred care. Her operational background informs rigorous compliance monitoring, governance oversight, and continuous improvement initiatives that embed robust safeguarding practices across services.
Questions
What types of care do you offer?
We provide nursing care, residential care, respite care, and specialist support for young adults with physical disabilities across our North East care homes.
Do you accept short-term respite stays?
Yes, we offer respite care providing temporary relief for caregivers, ensuring residents receive professional support during their stay with us.
What makes your dementia care unique?
Our dementia care combines clinical expertise with compassionate support, featuring trained staff, personalised care plans, and memory-friendly environments that promote comfort and dignity.
Are your care homes regulated?
Yes, all our homes undergo regular inspections by regulatory bodies and maintain internal audits to ensure compliance with national care standards and health regulations.
How do you support staff development?
We provide mandatory training, clinical mentorship, and professional development opportunities through our Training Manager, ensuring staff maintain the highest standards of care expertise.
