Transforming Spaces, Enhancing Lifestyles
Our Story
At Smith & Sons Carpets, we are a family-owned and run independent carpet and flooring specialist based on Marsh Barton in Exeter. We have been in business for over 35 years, and we take great pride in providing a top-quality experience for all our customers. Established in 1986, we have built a reputation for being one of the leading carpet and flooring suppliers in the South West.
Our Services
At Smith & Sons Carpets, we offer a wide range of services to cater to all your flooring needs. Whether it's a domestic or commercial project, we have the expertise to deliver exceptional results. Our services include:
- Premier Flooring Supply: We supply a vast range of carpets, vinyl, and wooden flooring from leading brands, available to view in our showroom.
- Supply and Fit: Our expert in-house installation teams can provide seamless carpet and flooring installations for any project, big or small.
- Custom Flooring Finishing and Accessories: We offer bespoke rug binding services, stair runners, and matching stair rods to elevate your flooring to the next level.
- Supply Only: For DIY enthusiasts, we offer a supply-only service, allowing you to purchase our products at reduced prices and fit them yourself.
- Measure and Quote: Our team will come to you, take accurate measurements, and provide a competitive quote for your preferred floor covering.
Showroom and Office
Our showroom is located in Marsh Barton, Exeter, and is open Monday to Friday from 9am to 5pm. Our knowledgeable sales team is always happy to help you find the perfect flooring for your home or commercial space. We have a vast selection of products to view, brochures from leading manufacturers, and sample books to help you make an informed decision.
Testimonials
We're proud of our reputation and the many positive reviews we've received from satisfied customers. Here's what some of our customers have to say:
- "The service from quote to completion is superb. They arrive when agreed, invoice accurately with no hidden extras, the installation team are friendly and fantastic." - Darren C
- "Excellent local company stocking a great selection of carpets. John (sales) was a real help taking us through the various options - a pleasure to deal with from start to finish. Dan (fitter) did a beautiful job installing carpets throughout the house and made sure everything looked perfect." - C Anderson
- "I am more than pleased with the end result, and would like to express my gratitude to your fitting team for a job well done. They were very polite and helpful, and worked extremely hard to make sure there was as little disruption as possible." - Mrs M
Get in Touch
If you're looking for quality carpet and flooring solutions, look no further. Contact us today to book a measure or place an order. Our experienced team will be happy to assist you in finding the perfect flooring for your home or commercial space.
Customer Satisfaction
The overwhelming majority of customers are extremely satisfied with the service they received from Smith & Sons Carpets. The review highlights the exceptional service, professionalism, and expertise of the fitters, as well as the excellent range of products available.
Installations and Fitters
The customers praise the fitters for their attention to detail, tidiness, and professionalism. Many reviewers highlight specific fitters, such as Dan, Ben, Reece, and Aron, for their excellent work. The installation process is described as smooth, with accurate timeframes and no hidden extras.
Product Range and Selection
The customers appreciate the wide selection of carpets and flooring options available at Smith & Sons Carpets. The sales team, including John, is praised for their helpful and knowledgeable assistance in selecting the right products.
After-Sales Service
The customers are impressed with the after-sales service, with many mentioning the prompt follow-up and concern for their satisfaction.
Commercial Customers
Two reviewers, Matthew Gorton and Rod S., are commercial customers who praise the company for their excellent service, professionalism, and attention to detail.
Additional Comments
Many reviewers thank the company for their excellent service and highly recommend them to others.
Negative Comments
There are no negative comments in these reviews.
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