Hot Tub Barn has been a leading provider of high-quality hot tubs, swim spas, swimming pools, and saunas for over 25 years. Our friendly and knowledgeable staff are dedicated to helping our customers find the perfect addition to their garden, whether it's a luxury hot tub, a swim spa for exercise and relaxation, or a pool for the whole family to enjoy.
We understand that buying a hot tub or pool is a significant investment, which is why we offer testing facilities in our showrooms. This allows our customers to try before they buy, ensuring that they are making the right choice for their needs and budget. Our showrooms are also stocked with a wide range of accessories and water care products, so you can be sure that your new hot tub or pool will be well taken care of.
At Hot Tub Barn, we are committed to providing excellent customer service. We have built strong relationships with our suppliers, allowing us to offer competitive prices and flexible financing options. We also have a team of dedicated maintenance professionals who are available to assist with any questions or concerns you may have after your purchase.
Services Offered
Hot Tub Barn offers a wide range of services to ensure that our customers have a positive and stress-free experience when buying a hot tub, swim spa, swimming pool, or sauna. These services include:
- Testing facilities: Our showrooms offer testing facilities for hot tubs and swim spas, allowing you to try before you buy.
- Accessories and water care: Our showrooms are stocked with a wide range of accessories and water care products to ensure that your new hot tub or pool is well taken care of.
- Financing options: We offer flexible financing options to help make your investment in a hot tub or pool more affordable.
- Delivery and installation: Our team of experts will handle the delivery and installation of your new hot tub, swim spa, swimming pool, or sauna, ensuring that it is set up correctly and ready for use.
- Maintenance: We have a team of dedicated maintenance professionals who are available to assist with any questions or concerns you may have after your purchase.
In addition to these services, Hot Tub Barn also offers a wide range of hot tubs, swim spas, swimming pools, and saunas from top brands, including Infinity Spas and Amade. We are confident that we have the perfect product for your needs and budget.
Negative Experiences
The reviews highlight several negative experiences including poor customer service, damaged products upon delivery, and concerns over warranties and pricing practices. Some customers felt disrespected and uninformed, leading to a poor overall impression of the company.
Positive Comments
Despite the negative experiences, there were some positive comments about the helpfulness of certain staff members, particularly Ruth Quartermain, and the overall service provided. Customers appreciated the advice and assistance given, which contributed to a positive outcome for some.
Be the first to review Hot Tub Barn.
Write a Review
