Expert advice and quality service for all your garden machinery needs
A Leader in Garden Machinery Sales, Service & Repairs in Accrington
Briggs & Son Mower Services is a trusted local business based in Accrington, specializing in the sale, service, and repair of all leading makes of garden machinery. With years of expertise and a team of experienced professionals, we are dedicated to providing our customers with the best possible experience when it comes to lawn care and garden maintenance.
Expert Sales & Advice
Our knowledgeable staff can guide you through our wide selection of lawnmowers, garden tractors, chainsaws, brush cutters, and other garden equipment, offering expert advice to find the perfect tools for your specific needs and budget. We are also official dealers for renowned brands like Bosch, Countax, Hayter, Honda, Husqvarna, Lawn-King, and Westwood.
Comprehensive Service & Repairs
Beyond equipment sales, we offer comprehensive service and repair solutions for all leading brands of garden machinery. Our highly skilled technicians can diagnose and repair a wide range of issues, from routine maintenance to complex mechanical problems. We also stock a vast selection of genuine parts and accessories to ensure that your equipment is always running efficiently.
Quality Equipment & Great Deals
At Briggs & Son, we prioritize quality and value. We stock new and pre-owned equipment from trusted manufacturers, ensuring that you have a wide range of options to choose from. We also offer competitive prices and regular promotions and discounts to help you save on your garden maintenance needs.
Customer Satisfaction Guaranteed
Our dedicated team is committed to providing exceptional customer service. We prioritize clear communication, transparency, and timely service. Our goal is to ensure your complete satisfaction with every interaction you have with Briggs & Son.
Service and Quality of Work
A few customers had a positive experience with Briggs & Son. Anne Spedding found the service to be very helpful and knowledgeable, with Julian going above and beyond. Kevin Marsden agreed, stating that the advice was great and the prices very reasonable.
However, many customers had negative experiences. Elton John Tribute Dean Torkington's mower had water in the fuel, which was supposed to be cleaned out, but the symptoms persisted. When he contacted Briggs & Son, they were defensive and uninterested in fixing the problem. Graham Davidson had his Mountfield for a month, but it stopped working after hitting grass, and the problem was not resolved even after taking it back to Briggs & Son. Dion Fryer's mower had a wrong belt, needed parts replacing, and bolts that hadn't been tightened properly, despite being told it was fully serviced. Gerard Rogan's strimmer developed a petrol leak and stopped running after repairs.
Customer Service and Communication
Elton John Tribute Dean Torkington was disappointed with the defensive attitude of Briggs & Son when he reported the problem with his mower. He felt that they were not interested in resolving the issue. Graham Davidson also had a bad experience with customer service, finding that standards were falling. Dion Fryer's experience led to them being laughed at by another shop when they mentioned where they bought the mower. Gerard Rogan was unhappy with the response to his strimmer problem.
Reliability and Trustworthiness
A few customers questioned the reliability and trustworthiness of Briggs & Son. Elton John Tribute Dean Torkington felt that they were not interested in their customers. Graham Davidson was disappointed with the service and would not recommend Briggs & Son. Dion Fryer had a similar experience, finding that the shop did not care about the quality of the mowers they sold. Gerard Rogan would not use Briggs & Son again due to their poor service.
Positive Experiences
Tony Holts had a positive experience with Briggs & Son, receiving help with mower parts for the 45th Scout Group. Ian Entwistle appreciated the good old-fashioned service and knowledgeable staff. Zamir Ahmed had a positive experience with a petrol strimmer repair. A. Team found the service to be brilliant and the staff very knowledgeable. Brian Walmsley bought several machines from Briggs & Son and had no problems.
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