Business Details
50+ Years
experience
Expert Watch & Jewellery Repair Services in Portsmouth
Established in 1959, Robin Martin & Partners is a family-run business with three generations of expertise in watch and jewellery repair. Our specialists hold over 100 years of combined experience, delivering in-house repairs for luxury brands including Rolex, Omega, and Tag Heuer. As an authorised service centre for multiple prestigious watch manufacturers, we prioritise quality, using genuine parts and offering comprehensive guarantees. Our jewellery repair services cater to all precious metals and gemstones, performed by a craftsman with four decades of experience.We maintain a commitment to transparency, operating without hidden fees while providing express repair options for urgent needs. Our clock repair division, managed by founder Robin Martin, continues a legacy of horological excellence dating back to the 1960s. All services reflect our dedication to preserving the integrity of timepieces and jewellery through meticulous craftsmanship and personalised customer service.
Services
Watch Servicing
Jewellery Repairs
Clock Restoration
Refurbishment
Insurance Valuations
Details
- Year established: 1959
Highlights and features
- Family-run business with three generations of horological expertise
- Authorised service centre for 8+ luxury watch brands including Rolex
- All repairs completed in-house by certified technicians
- Express repair options available for urgent jewellery and watch needs
- Over 100 years combined experience in traditional clock restoration
Associations and certifications
- Rolex
- Omega
- Tag Heuer
- Longines
- Rado
- Tissot
- Hamilton
- Mido
- Certina
- Zero West
Services
Watch Servicing
Comprehensive servicing for luxury mechanical and quartz watches including Rolex, Omega, and Tag Heuer. Processes include movement calibration, part replacement, water resistance testing, and case refurbishment. Services come with 2-year guarantees using genuine manufacturer components.
Jewellery Repairs
Specialist repairs for rings, necklaces, and bracelets in platinum, gold, and silver. Services cover resizing, stone replacement, rhodium plating, and structural reinforcement. All work completed by a craftsman with 40+ years' experience using traditional techniques.
Clock Restoration
Mechanical clock servicing including movement overhaul, case restoration, and desynchronization correction. Expertise spans antique and modern clocks with precision adjustments for environmental factors affecting timekeeping accuracy.
People
Robin Martin
Founder
Established the business in 1959, specialising in mechanical clock repairs. Maintains industry connections through British Horological Institute membership. Semi-retired but continues clock restoration work.
Russell
Watch Technician
Accredited Rolex technician with 25+ years' experience. Specialises in mechanical watch repairs and certified for multiple luxury brands. Apprentice-trained by Robin Martin since 1999.
Kevin
Jewellery Specialist
40-year veteran in jewellery repair and restoration. Expert in precious metal work and gemstone setting. Manages complex repairs requiring precision craftsmanship.
Collette
Customer Service
Joined in 2014 to manage inventory and enhance client relations. Coordinates repair logistics and provides technical guidance for customer inquiries.
Questions
Are you an official Rolex service centre?
Yes, we are an authorised Rolex service centre with a certified technician on staff since 1999.
How long does a watch service take?
Typical servicing takes 4-6 weeks depending on complexity and current workload commitments.
Do you repair antique clocks?
Yes, founder Robin Martin specialises in mechanical antique clock restoration with decades of experience.
Can you resize all types of rings?
We resize rings in platinum, 9ct/18ct/22ct gold, and silver with prices varying by metal type.
Do you offer express repair options?
Yes, we provide express services for urgent watch and jewellery repair requirements.
