Timeless Craftsmanship, Unwavering Dedication
At Robin Martin & Partners, we take pride in being a family-run business that has been serving the watch and jewellery repair industry for over 60 years. Established in 1959, our name and reputation have grown through recommendation and word of mouth. Our team of specialists, with over 100 years of combined experience, are dedicated to providing a personal service and quality repair. We specialise in the repair, servicing, and refurbishment of quality quartz and mechanical watches, as well as jewellery repairs.
Our Services
We offer a comprehensive range of services, including:
- Watch Servicing: We provide expert servicing for all types of watches, including Rolex, Tag Heuer, Omega, Rado, Tissot, Hamilton, Longines, Mido, Certina, and Zero West. Our services include battery and reseal, movement service and calibration, replacement of worn or damaged parts, and case and bracelet overhaul.
- Jewellery Repairs: Our skilled jewellers can repair and refurbish all types of jewellery, including rings, chains, bracelets, clasps, and catches. We also offer express service for certain jewellery repairs.
- Refurbishment: We can refurbish and rebuild clocks, watches, and jewellery to their original glory.
- Insurance Valuations: We provide insurance valuations for watches and jewellery.
Our Experts
Our team of experts has decades of experience in the watch and jewellery repair industry. Russell, our accredited Rolex technician, has undergone extensive training and has been authorised to repair Rolex watches. Kevin has over 40 years of experience in jewellery and ring repairs. Collette, our parts and stock control manager, ensures that we have an extensive range of genuine parts for all types of watches and jewellery.
Our Commitment
At Robin Martin & Partners, we are committed to providing the highest level of service and quality to our customers. We understand the importance of preserving the value and sentimental value of your timepieces and jewellery. Our team takes pride in their work, and we strive to ensure that every item that leaves our workshop is restored to its original glory.
Quality Guaranteed
We stand behind the quality of our work, and all our services come with a guarantee. We are an authorised service centre for Omega, Longines, Rado, Tissot, Hamilton, Mido, Certina, and Tag Heuer, and we only use genuine parts supplied directly from the manufacturers.
Excellent Customer Service and Quality Workmanship
The majority of customers have reported exceptional service and work quality from this business. Many have praised the friendly and professional staff, who take the time to explain the repair process and provide excellent customer care.
Quick Turnaround and Competitive Pricing
Several customers have mentioned the quick turnaround time for repairs, with some even receiving their repaired items within 10 minutes. Additionally, the pricing has been praised as competitive and reasonable, with one customer stating that it was more cost-effective than other shops.
Expertise and Knowledge
The staff's knowledge and expertise in watch repair have been consistently praised, with customers appreciating the detailed explanations and advice provided. The business's ability to repair vintage and antique timepieces has also been highlighted as a particular strength.
Trust and Recommendation
Many customers have expressed their trust in the business and have recommended it to others. Some have even stated that it is the only place they would trust with their valuable timepieces.
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