Business Details
Emergency
services
Trusted Mental Health Counselling in York
We are a York-based charity dedicated to providing accessible mental health support through short-term counselling. Established to address emotional and psychological challenges, our service is delivered by experienced, professionally trained counsellors who are members of the British Association for Counselling and Psychotherapy (BACP). We prioritise confidentiality and ethical practice, offering face-to-face sessions in private, accessible locations across York. Our donation-based model ensures financial barriers do not prevent individuals from accessing vital mental health resources. With sessions available Monday to Friday, we serve York and surrounding areas, fostering a safe space for clients to explore personal concerns.Our commitment to quality is reflected in our feedback-driven approach, ensuring continuous improvement in service delivery. We adhere to strict data protection protocols, maintaining secure records and anonymised data for operational transparency. By collaborating with local healthcare providers, we also guide clients to urgent support services when required. Our mission remains centred on enhancing community wellbeing through compassionate, client-focused therapeutic interventions.
Services
Counselling Services
Mental Health Support
Confidential Counselling
Donation-based Therapy
Short-term Counselling
Highlights and features
- Experienced BACP-registered counsellors with professional accreditation
- Donation-based model ensuring accessible mental health support
- Strict adherence to confidentiality and ethical practice standards
- Flexible session scheduling across multiple York locations
- Community-focused approach with local healthcare partnerships
Associations and certifications
- British Association for Counselling and Psychotherapy (BACP)
Services
Counselling Services
Our face-to-face counselling provides a confidential environment for addressing emotional challenges. Clients receive up to seven structured sessions with professionally trained counsellors, focusing on issues like anxiety, depression, and relationship difficulties. The service operates Monday to Friday in York-based locations.
Mental Health Support
Specialised support for stress, bereavement, and mental health concerns. Delivered through ethical, evidence-based practices by BACP-registered professionals. Sessions prioritise client autonomy while maintaining strict confidentiality protocols. Available to all York residents regardless of financial circumstances.
Confidential Counselling
All sessions conducted under rigorous confidentiality guidelines, with counsellors bound by professional ethics. Secure data storage ensures privacy, while anonymised information is used solely for operational transparency. Legal exceptions to confidentiality are clearly explained during initial consultations.
Donation-based Therapy
Therapy sessions funded through voluntary donations, with no fixed charges. Clients contribute based on their capacity, ensuring equitable access to mental health resources. Donations directly support operational costs including room hire and administrative services.
Short-term Counselling
Time-limited interventions designed for immediate mental health needs. Structured over seven consecutive weeks, this approach focuses on specific concerns while maintaining flexibility for follow-up referrals. Ideal for addressing acute stress or transitional life events.
Questions
How do I book a counselling session?
Leave a voicemail on our 24-hour confidential line (07587 155678) with your availability. We'll contact you when a counsellor becomes available.
Is there a cost for counselling sessions?
Sessions operate on a voluntary donation basis. You decide your contribution amount, with no fixed charges required for service access.
What mental health issues do you address?
We support anxiety, depression, stress management, relationship difficulties, low self-esteem, and bereavement through tailored therapeutic approaches.
How is confidentiality maintained?
All sessions are confidential, with counsellors bound by BACP ethical guidelines. Data is securely stored and only shared with permission, except in legally mandated circumstances.
Where are sessions conducted?
Sessions occur in private rooms at Tower House, Fishergate or Quaker Meeting House, Friargate, York, ensuring accessible locations across the city.
