Empowering Young Minds, One Step at a Time
Welcome to Mutts Cuts Dog Grooming, a dedicated business established in 2009, providing the highest quality of care for your cherished pet. With a rich history and a wealth of experience, we have evolved from a small salon in Darlington to a large, state-of-the-art facility in Thornaby, equipped with professional, high-level equipment and products. Our team is fully trained, insured, and committed to ensuring your dog receives the best possible grooming experience.
At Mutts Cuts Dog Grooming, we recognise that not all our clients can visit our salon, and as such, we offer a convenient pick-up and drop-off service, as well as a small retail section stocked with a range of treats, shampoos, sprays, and other pet products. We are pleased to offer microchipping, Emmi Pet teeth cleaning services, and can even accommodate walk-in nail clipping appointments.
Our Services
1. Full Grooms: Starting from 35, our full grooming service comprises a comprehensive range of treatments tailored to your dog's specific requirements. Our team meticulously tends to your dog's coat, ears, nails, and hygiene, leaving them looking and feeling fabulous.
2. Bath & Blow Dry: From 22, this service offers a luxurious bathing experience using top-quality shampoos and conditioners, followed by a relaxing blow-dry. Additionally, you can opt for our de-shedding treatment to help manage shedding.
3. Nail Clipping: At 15 for the first pet, with a discounted rate of 10 for any additional pets in the same household, our expert groomers ensure your dog's nails are properly trimmed, promoting healthy paws and joints.
4. Puppy Grooms: From 25, our puppy grooming service focuses on familiarising your young dog with the grooming process, providing a positive and stress-free experience while promoting good hygiene habits.
5. Microchipping: We provide microchipping services for single dogs (puppies or adults) at 12, or 6 for litters of two to four, and 5 for litters of seven and over.
6. Emmi-Pet Teeth Cleaning: Our Emmi Pet teeth cleaning service starts with an introductory clean at 45, followed by 25 sessions thereafter, depending on plaque buildup severity. Block bookings are available at a discount, and a maintenance schedule will be recommended upon cleaning.
At Mutts Cuts Dog Grooming, our mission is to serve the Thornaby, Stockton, Yarm, and Middlesbrough communities with exceptional dog grooming services. As a highly experienced business founded in 2009, we are proud of our commitment to the wellbeing of our clients' pets. To learn more about our services and team, please explore our website, browse our frequently asked questions, or get in touch. We look forward to welcoming you and your pet to the Mutts Cuts family.
Overall Experience
The dog grooming salon has received mixed reviews, with some customers expressing high satisfaction with the grooming services, while others have reported poor communication and disappointing experiences.
Grooming Quality
The majority of customers have praised the quality of grooming, with many mentioning that their dogs have looked and smelled great after the service. The groomers have been described as pleasant, gentle, and attentive to their pets' needs.
Communication Issues
On the other hand, there have been complaints about poor communication, with some customers reporting that the salon does not answer phone calls or respond to messages in a timely manner.
Specific Issues
One customer reported being quoted a price for services that were not provided, and despite paying in full, did not receive the additional services promised. Another customer mentioned that they had been waiting months for a response from the salon to book an appointment for their dog.
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