Trust us to care for your pet, just like family
Welcome to Thanet Vets, your trusted veterinary partner in Margate and Birchington! We are a dedicated team of highly experienced vets, nurses, and receptionists who are passionate about providing the highest quality of care for your pets. Our aim is to always put your pet's welfare at the heart of everything we do, ensuring that they receive the best possible care and attention.
Our Services
At Thanet Vets, we offer a comprehensive range of services to cater to the unique needs of your pets. From routine consultations and vaccinations to more complex surgical procedures, our team of experts is equipped to handle it all. Our services include:
- Pet Nutrition: We offer expert advice on nutrition and diet for your pets, as well as a range of healthy food options through our Nature's Range Pet Food brand.
- Cattery: Our state-of-the-art cattery provides a safe and comfortable environment for your feline friends while you're away.
- Pet Advice: Our team is always happy to offer helpful tips and advice on caring for your pets, from dental care to parasite prevention.
- Pet Health Club: Our Pet Health Club offers a convenient and affordable way to budget for your pet's routine care, with discounts on vaccinations, flea and tick treatments, and more.
- Wellness Screenings: Our wellness screenings for cats and dogs help identify potential health issues early on, ensuring prompt treatment and a better quality of life for your pets.
Our Values
At Thanet Vets, we are committed to providing a high standard of care and service to our clients and their pets. We believe in:
- Compassion: We understand the special bond between you and your pet, and we promise to treat your pets with the same love and care that we would give to our own.
- Integrity: We are honest, transparent, and committed to doing what is best for your pet, even when it's difficult.
- Professionalism: Our team is dedicated to staying up-to-date with the latest veterinary advancements and best practices, ensuring that your pet receives the most effective and efficient care possible.
Meet Our Team
Our team of veterinary professionals is dedicated to providing exceptional care for your pets. From our experienced vets to our skilled nurses and friendly receptionists, every member of our team is committed to putting your pet's needs first.
Overall Experience
The majority of customers have had a positive experience at this veterinary clinic. They praise the staff for being friendly, welcoming, and professional. Many customers appreciate the clear explanations provided by the staff about their pets' conditions and treatment options. The clinic's willingness to accommodate emergency cases and provide support during difficult times is also highly valued.
Staff and Service
The staff, including receptionists, vets, and nurses, are consistently described as friendly, polite, professional, and caring. Customers appreciate the clinic's ability to explain complex medical information in a clear and understandable manner. The staff's empathy and compassion during difficult times, such as pet loss, are particularly noteworthy.
Facilities and Equipment
One customer specifically mentions the separate area for cats and the cat stand, which makes their pet feel safe while waiting. The clinic's facilities and equipment are not a major focus of the reviews, but they are generally seen as modern and well-maintained.
Negative Experiences
A few customers have expressed concerns about the clinic's pricing, with one customer feeling that the costs were unreasonable. Another customer was unhappy with the diagnosis and treatment of their dog's condition, feeling that the clinic did not accurately diagnose the issue.
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