Supplying UK & Europe, Delivering Excellence
Welcome to Ryder Services, one of the UK's leading timber suppliers. We take pride in our generations of experience and commitment to providing outstanding customer service and superior quality products. As a family-run business, we have built a reputation for excellence in the timber industry, supplying products to various sectors including construction, pipeline, tunnelling, and rail.
Our Services
Ryder Services offers an extensive range of products and services, including bog mats and ground protection, hardwood and marine timber, sawmilling and bespoke timber services, graded timber supplies, pipeline supplies, construction supplies, rail supplies, and fencing supplies. Our experienced team is dedicated to providing tailored solutions to meet the specific needs of our customers.
We understand the importance of environmental matters surrounding the sourcing and supply of timber products. Our environmental statement outlines our commitment to responsible forestry practices and sustainable sourcing. With depots throughout the UK, we are able to offer a fast turnaround time and deliver our products nationwide and throughout Europe.
Our History
With generations of experience, Ryder Services has established itself as a trusted supplier of timber products to various industries. Our family-run business is built on a foundation of excellence, quality, and customer satisfaction. We are proud of our heritage and continue to strive for excellence in everything we do.
Our Mission
At Ryder Services, our mission is to provide superior quality products and exceptional customer service. We are committed to building long-term relationships with our customers and supplying products that meet their specific needs. We strive to be the timber supplier of choice for industries across the UK and Europe.
Overall Service
Ryder Services has received mixed reviews from customers, with some reporting positive experiences, while others were let down by poor service.
Positive Reviews
Several reviewers have praised Ryder Services for their prompt and reliable service. Peter Bennett, speaking on behalf of Murphy Ireland, testified to the company's efficiency in providing timber supplies. Formula Schools Ltd, Wendy Millington, and Katy Coltart all praised the company's high-quality products and excellent customer service, with one reviewer noting that they had never had a bad experience with the company.
Negative Reviews
On the other hand, David Porter Hallett was thoroughly disappointed with the service he received. He reported receiving a damaged and incorrect delivery, and staff were unhelpful in resolving the issue.
Key Issues
The negative review highlighted several key issues, including poor communication, unhelpful staff, and substandard products. The reviewer also noted that the company's lack of transparency made it difficult to track the status of their delivery.
Conclusion
Ryder Services seems to have a mixed reputation, with some customers reporting positive experiences and others experiencing poor service. While the company has its strengths, such as reliable delivery and high-quality products, it also has areas for improvement, particularly in terms of customer service and communication.
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