Bespoke Video, with you in mind
At MCS Heating & Plumbing Ltd, we pride ourselves on being the leading provider of top-notch heating, cooling, and electrical services to domestic and commercial customers across Hull and the surrounding areas. With over 40 years of industry experience, our team of fully qualified and experienced engineers has built a reputation for delivering exceptional quality, professionalism, and reliability.
Our Services
We understand the importance of a comfortable and safe living and working environment, which is why we offer a comprehensive range of services designed to meet the specific needs of our customers. From boiler installations, repairs, and servicing to air conditioning installation and electrical repair and installation, we have got you covered. Our services are tailored to provide efficient, reliable, and affordable solutions that exceed expectations, keeping homes and businesses comfortable and safe year-round.
Our team of experts is committed to providing a level of service that is unparalleled in the industry. We take pride in our work, and our guarantee on all our workmanship is a testament to our dedication to excellence. Whether you need a routine boiler service or an emergency repair, we are always available to help. Our 24/7 emergency helpline ensures that our customers receive prompt attention, minimizing downtime and ensuring that their homes and businesses remain operational.
Our Mission and Values
Our mission is to provide reliable, efficient, and affordable solutions that exceed expectations, keeping homes and businesses comfortable and safe year-round. We strive to be the trusted partner for all heating, cooling, and electrical needs, delivering peace of mind and comfort year-round. Our values of professionalism, integrity, reliability, and customer satisfaction are at the heart of everything we do, guiding our actions and decisions to ensure that we consistently deliver exceptional results for our customers.
Why Choose MCS Heating & Plumbing Ltd?
With our extensive industry experience, fully qualified engineers, and commitment to excellence, we are the preferred choice for domestic and commercial customers seeking top-quality heating, cooling, and electrical services. Our customers trust us to provide reliable, efficient, and affordable solutions that meet their specific needs, and we take pride in delivering exceptional results that exceed expectations.
Customer Reviews Summary
Excellent Customer Service and Workmanship
MCS Heating has received a significant number of positive reviews, highlighting their excellent customer service, professional workmanship, and prompt response to emergencies. Customers have praised the engineers, particularly Rob, Craig, and Harry, for their hard work, knowledge, and friendly demeanor. The installation of new boilers and radiators has been completed to a high standard, with attention to detail and a focus on customer satisfaction.
Appreciation for the Engineers' Skills and Attitude
The engineers have been commended for their punctuality, efficiency, and ability to resolve issues promptly. They have been described as polite, professional, and knowledgeable, ensuring customers feel at ease during the service. The use of protective gear and cleanliness of the work area have also been appreciated by customers.
Positive Feedback on Emergency Services
MCS Heating has been praised for their quick response to emergencies, such as water leaks, and their ability to fix issues promptly. The engineers have been described as friendly and helpful, providing advice on how to deal with any subsequent issues.
Dissatisfaction with the Company's Response to Negative Feedback
However, there has been a negative review expressing dissatisfaction with the company's response to previous negative feedback. The reviewer felt that their concerns were not addressed appropriately and advised others to avoid the company.
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