Relax, Unwind, and Let the Hydrotherapy Begin!
At Premium Tubs, we are dedicated to providing our customers with the ultimate hot tub experience. With over 30 years of experience in the industry, our family-run business has built a reputation for excellence, offering a wide range of high-quality hot tubs and swim spas, as well as a comprehensive array of accessories and maintenance services.
Our Story
Our journey began with a passion for helping people relax and unwind in the comfort of their own homes. We believe that a hot tub or swim spa is more than just a luxury item - it's a way to improve your wellbeing, spend quality time with loved ones, and create lifelong memories. With this philosophy in mind, we set out to create a business that would offer our customers the very best products, paired with exceptional customer service and expert advice.
Our Services
We are proud to offer a comprehensive range of services, designed to cater to all your hot tub and swim spa needs. From our stunning showroom, where you can explore over 20 different models on display, to our expert installation and maintenance services, we're with you every step of the way. Our team is dedicated to ensuring that you find the perfect hot tub or swim spa for your needs, and that you have the knowledge and support you need to get the most from your investment.
What Sets Us Apart
So, what sets us apart from other hot tub and swim spa retailers? For starters, our large showroom is one of the largest in the South West, offering an unparalleled range of options to choose from. Our experienced team has over 30 years of combined knowledge, ensuring that you receive expert advice and guidance throughout your journey. We're a family-run business, built on a foundation of trust, integrity, and a passion for delivering exceptional customer service. And, with our 7-day a week opening hours, you can visit us or contact us at a time that suits you.
Our Promise
At Premium Tubs, we're committed to providing our customers with a hassle-free, personalized experience. We believe that buying a hot tub or swim spa should be a relaxing and enjoyable process, not a stressful one. That's why we offer a range of services, including delivery, installation, and maintenance, to ensure that you can focus on what really matters - relaxing and enjoying your new hot tub or swim spa.
The reviews highlight exceptional customer service and satisfaction with the products and installations provided by Premium Pools. Many customers have praised the knowledge and helpfulness of the staff, with several mentioning the excellent after-sales service. However, there are a couple of negative reviews, including one about a poor experience with a swimming pool installation and another regarding a spa that required a new motherboard but received inadequate feedback and service.
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