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Transforming Your Home, One Improvement at a Time

At Pendruccombe House, we are dedicated to providing high-quality care and support to individuals over the age of 65 in a warm, friendly, and welcoming environment. Our award-winning Cornish care home is situated in a popular residential area of Launceston, with stunning views of the Tamar Valley and Dartmoor. Our home is registered for 54 beds and provides both nursing and residential care, as well as day care services, to cater to the individual needs of our residents.

Our History

Pendruccombe House has a rich history, dating back to 1881 when it was originally built for Lord Halsbury. Since then, it has been a school and later converted into a residential home in 1987. Today, our home is a testament to the traditional values of care, compassion, and community, with modern amenities and facilities to ensure our residents' comfort and well-being.

Our Philosophy

Our philosophy is simple: to provide a happy, friendly, and warm environment that encourages our residents to remain as independent as possible. We recognize that each individual has unique needs and requirements, and we strive to provide the appropriate level of care and support to meet those needs. Our aim is to enable our residents to live in peace and with dignity, and to provide respite care when needed.

Our Services

At Pendruccombe House, we offer a range of services designed to cater to the diverse needs of our residents. These include:

  • Nursing care for individuals who require medical attention and support
  • Residential care for those who require assistance with daily living tasks
  • Day care services for individuals who require short-term care and support
  • Respite care for those who need temporary care and support

Our team of dedicated and compassionate staff is committed to providing person-centred care, with the resident's quality of life our number one aim. We actively seek out ongoing staff development and training to empower our staff to work together to support our residents.

Our Commitment

At Pendruccombe House, we are committed to providing high-quality care and support that meets the individual needs and requirements of our residents. We strive to treat all our residents with dignity, respect, and compassion, and to provide a warm and welcoming environment that feels like home.

Reviews
Negative: The reviewer highlights the poor conditions and care provided, including uncleaned false teeth, falls, medication misuse, lack of support, and empathy.

Pendruccombe House Care Review

Poor Conditions and Care

The author, Abi, rated Pendruccombe House 1 star, expressing disappointment and sorrow with the care provided to her grandmother, who eventually passed away under their care. Over a three-month period, the family member experienced inadequate care, including uncleaned false teeth, falls due to neglected requests to visit the bathroom, and medication misuse.

Inadequate Support and Empathy

Abi's grandmother was not listened to, made to feel guilty for asking to use the bathroom, and struggled in pain due to the lack of assistance. The care assistant doubled her medication, allegedly without proper authorization from a qualified doctor. This led to a significant weight loss and a noticeable decline in her overall well-being.

Final Verdict

The author concludes that Pendruccombe House is a terrible institution, citing the poor care and lack of empathy shown to her grandmother. Abi urges people to avoid this facility, stating that she cannot recommend it in good faith.

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