Business Details
Award-Winning Residential & Nursing Care in Launceston
Pendruccombe House is an award-winning independent care home in Cornwall, providing professional nursing and residential care for older adults since 1987. Our dedicated team prioritises individual needs, ensuring residents maintain independence, dignity, and personal freedom within a warm, homely environment. With 54 beds across separate nursing and residential homes, we offer tailored care plans, 24/7 registered nurse support, and comprehensive day care services. Our landscaped grounds overlook Dartmoor, creating a serene setting that enhances residents' quality of life.We actively involve families in care decisions while maintaining protected mealtimes to safeguard resident comfort. Our staff receive continuous training to uphold high care standards, supported by specialist services including physiotherapy, chiropody, and palliative care. As privately-owned providers, we combine decades of expertise with a family-oriented approach to create a true home for our residents.
Services
Residential Care
Nursing Care
Respite Care
Day Care
Palliative Care
Physiotherapy Services
Chiropody Services
Highlights and features
- We provide 24/7 registered nurse support in our CQC-compliant facility
- Our staff undergo continuous NVQ training in health and social care
- We maintain protected mealtimes to ensure resident comfort
- Our landscaped gardens include wheelchair-accessible pathways and sensory areas
- We offer specialist palliative and physiotherapy services
Associations and certifications
- Care Quality Commission (CQC)
What people say
Professional care
Beautiful residential home
Staff looked after mother well
Spectacular views over Dartmoor
Regular entertainment and outings
Services
Residential Care
Our residential care provides 24-hour support for older adults requiring assistance with daily living. Trained staff deliver personalized care plans in comfortable en-suite bedrooms, communal lounges, and dining areas. Residents enjoy landscaped gardens, regular activities, and specialist facilities including hoists and wet rooms.
Nursing Care
Registered nurses provide round-the-clock medical care for residents with complex health needs. Services include medication management, wound care, and chronic condition support. We coordinate with GPs and specialists for regular check-ups, physiotherapy, and chiropody services within our CQC-registered facility.
Respite Care
Flexible respite care offers temporary accommodation for those needing post-hospital recovery or caregiver relief. Residents access full facilities including dining services, activities, and 24-hour care staff. Availability depends on seasonal demand and current occupancy levels.
Day Care
Our day care unit provides structured activities, meals, and social interaction for non-residents. Services include cognitive stimulation, physical exercises, and access to hairdressing and therapy sessions. The program operates Monday-Friday with flexible booking options for family caregivers.
Palliative Care
Specialist palliative care focuses on comfort and dignity for residents with life-limiting conditions. Our multidisciplinary team manages pain control, emotional support, and spiritual care. We coordinate with hospice services and maintain quiet, private spaces for family visits.
People
Gabriela Paceagiu
Registered Manager
Gabriela oversees daily operations at Pendruccombe House, bringing extensive nursing expertise since joining in 2016. She ensures regulatory compliance while maintaining high care standards through staff development programs.
Sally Glendinning
Administration Manager
Sally manages financial and administrative operations with over 30 years' experience at Pendruccombe House. Her expertise in payroll and compliance ensures smooth business operations while implementing legislative changes effectively.
Raquel Mitchell
Deputy Manager
Raquel leads residential care services with over 13 years' experience. She focuses on staff development and person-centred care delivery, ensuring residents maintain independence while receiving appropriate support.
Sue Briggs
Matron
Sue oversees clinical standards as Matron, combining nursing expertise with management responsibilities. With extensive experience in elderly care, she ensures 24/7 medical support meets regulatory requirements.
Roger Smallridge
Owner
As co-owner, Roger provides strategic direction while maintaining regular involvement in home operations. He ensures resources meet resident needs while supporting staff development and facility improvements.
Questions
What types of care does Pendruccombe House provide?
We offer residential, nursing, respite, and day care services for adults over 65, with specialist palliative care and 24/7 registered nurse support available.
Can residents personalise their rooms?
Yes, residents are encouraged to bring personal belongings and decorate their en-suite bedrooms to create a familiar, comfortable living space.
Are visitors allowed at any time?
Family visits are welcome except during protected mealtimes (12:30-14:30 and 16:30-18:00) unless prior arrangements are made with senior staff.
What facilities are available for residents?
Facilities include landscaped gardens, TV lounges, hairdressing services, wet rooms, hoists, and dining options with chef-prepared meals catering to special dietary needs.
How is care quality maintained?
Staff undergo continuous NVQ training while our CQC registration ensures regular quality assessments. Protected mealtimes and specialist therapies further enhance care standards.
