Business Details
24 Years
experience
Emergency
services
Trusted Home Health Care Services in Devon
Established in 2002 by the late Rowena Rhead, a qualified nurse with deep local roots, we have grown into North Devon's largest private family-run nursing agency. Our commitment to delivering first-class care with a personal touch remains unchanged since our founding. We operate both a nursing and care agency and manage care homes in Bideford, Westward Ho!, Plymouth, and Torquay. Our services extend to both residential care and in-home support across North and South Devon. With over two decades of experience, we combine clinical expertise with compassionate care tailored to individual needs. Our team of trained professionals ensures consistent quality across all services, maintaining the high standards set by our founders.We prioritise building trust through transparent communication and personalised care plans. Our local knowledge enables us to address specific community needs effectively. The business continues under the leadership of Rowena's daughters, Katherine Glover and Rebecca Marks, who uphold our founding principles. We invest in continuous staff training to maintain our reputation for excellence. Our services cater to diverse care requirements, from short-term support to long-term residential care. We remain committed to evolving with industry standards while preserving our family ethos.
Services
Nursing Agency
Care Homes
First Aid Training
Home Care
Residential Care
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of family-led care expertise in Devon
- Our team includes trained professionals with clinical specialisation
- We provide both residential and in-home care services
- Our local knowledge ensures tailored community-based solutions
- We maintain consistent quality through continuous staff training
Services
Nursing Agency
Our nursing agency provides qualified professionals for both residential and in-home care across Devon. We specialise in matching skilled caregivers with individual needs, ensuring consistent support through regular staff training. Services include personal care, medication management, and rehabilitation assistance.
Care Homes
We operate care homes in Bideford, Plymouth, and Torquay offering 24/7 support for elderly and vulnerable residents. Our facilities combine clinical care with homely environments, featuring tailored meal plans, recreational activities, and medical monitoring by trained staff.
First Aid Training
Certified first aid courses delivered by experienced nurses cover CPR, injury management, and emergency response. The one-day programme includes accredited certification valid for three years, with group discounts available for corporate bookings.
Home Care
Personalised care plans enable individuals to remain in familiar surroundings while receiving professional support. Our services include mobility assistance, personal hygiene help, and companionship visits tailored to specific medical requirements.
Clinical Training
We provide ongoing training for healthcare workers covering latest care practices, safeguarding procedures, and specialist medical equipment usage. Training ensures staff maintain high standards through continuous professional development.
People
Rowena Rhead
Founder
A qualified nurse who established Ark Nursing & Care Agency Nursing & Care Agency Nursing in 2002 after identifying gaps in local care provision. Her clinical expertise formed the foundation for the company's family-centred approach before her passing.
Katherine Glover
Director
Co-leading the business with her sister, Katherine continues her mother's legacy through strategic management while maintaining direct involvement in quality assurance and client relations.
Rebecca Marks
Director
Joint director working alongside Katherine to uphold clinical standards across services. She focuses on staff development and expanding care home operations while preserving family values.
Questions
What areas do you cover for home care services?
We provide home care across North and South Devon, including Bideford, Westward Ho!, Plymouth, and Torquay.
Are your care homes regulated and inspected?
Yes, all our care homes meet strict regulatory standards and undergo regular inspections to ensure quality care provision.
Can I book first aid training for my workplace?
We offer group discounts for corporate bookings of our certified first aid courses held in Bideford.
Do you provide 24-hour emergency care support?
Emergency assistance is available through our out-of-hours contact number 07974 230 345.
How do you match caregivers with clients?
We assess individual needs then assign experienced staff with relevant specialisms for optimal care compatibility.
What qualifications do your care staff hold?
All staff maintain current certifications in clinical care practices with regular mandatory training updates.
