Your health, our priority. Expert advice, exceptional service.
Who we are
Saughall Pharmacy is a thriving independent pharmacy chain in England, proudly serving communities since 1996. We prioritises a personal touch in our local pharmacies, fostering friendly relationships while offering expert healthcare advice and services. This online shop aims to extend that care directly to you, offering the same level of professionalism and care you've come to expect.
Our Commitment
Our mission is to empower people to take control of their health and wellbeing. We achieve this through:
- Personalised healthcare advice: Our team of pharmacists and healthcare professionals are available to provide individual guidance on medications, treatments, and preventative measures.
- Quality products: We carefully curate a range of reliable and trusted healthcare products, offering effective solutions for various health concerns.
- Accessibility: We strive to make healthcare accessible to everyone, offering convenient online ordering and local delivery options.
1. Prescription Services
- Repeat prescriptions
- NHS prescribing
- Private prescriptions
- Electronic Prescription Service (EPS) prescriptions
2. Health & Wellness
- Seasonal healthcare advice
- Home services for mobility and living
- Health A-Z guides for various ailments and conditions
3. Pharmaceutical Solutions
- Medication dispensing and delivery
- Prescription reviews and medication management
- Medication disposal services
4. Additional Services
- Blood pressure monitoring
- Patient surveys and practice feedback collection
- Reporting concerns and health information
5. Collaboration & Support
- Partnerships with local organisations to enhance healthcare access
- Involvement in pharmacy organisations to advocate for better healthcare for all
Our Values
At Saughall Pharmacy, we are driven by core values that guide our actions:
- Accessibility: Providing equitable healthcare to all.
- Individuality: Treating each patient as a unique individual.
- Professionalism: Delivering accurate and reliable healthcare information and services.
- Compassion: Offering empathetic and supportive care.
- Innovation: Continuously seeking new ways to improve our services and products.
The reviews for the pharmacy are mixed. Some customers have had positive experiences, praising the staff's kindness, helpfulness, and the extended opening hours. However, others have had negative encounters, citing poor customer service, rude staff, and long wait times for prescriptions.
Positive Comments
The staff are described as lovely, helpful, and knowledgeable. They are praised for their willingness to go out of their way to assist and for being kind and respectful.
Negative Comments
On the other hand, some customers have reported being treated rudely, having to wait excessively long times for prescriptions, and feeling humiliated by staff.
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