Business Details
50+ Years
experience
Your Trusted Guildford Jewellers for Custom Designs & Repairs
Established in 1972, Orlando Jewellers is a family-run business specialising in contemporary, traditional, and antique fine jewellery crafted in gold, platinum, and loose gems. Our expertise spans custom design, repairs, restorations, and valuations, supported by a team of skilled craftsmen and qualified gemmologists. We offer a comprehensive service including diamond sourcing, gemstone testing, and professional cleaning, alongside innovative solutions like flexible jewellery technology for enhanced comfort.With decades of experience exhibiting at major antiques fairs and sourcing stones globally, we cater to both local and international clients, prioritising quality, craftsmanship, and customer satisfaction. Our loyal client base, spanning generations, reflects our commitment to transforming personal visions into timeless pieces while preserving the legacy of antique jewellery.
Services
Custom Jewellery Design
Repairs & Restorations
Valuations & Insurance Claims
Gemstone Sourcing
Professional Cleaning
Diamond Authentication
Antique Jewellery Sales
Engraving Services
Re-threading & Renovations
Part Exchange Programmes
Details
- Year established: 1972
Highlights and features
- We have over 50 years of experience in bespoke jewellery design and restoration.
- Our team includes qualified gemmologists and award-winning craftsmen.
- Comprehensive services from repairs to international gemstone sourcing.
- Innovative flexible jewellery technology for enhanced comfort and fit.
- Loyal client base spanning three generations with global reach.
Associations and certifications
- Gemmological Association and Gem testing Laboratory of Great Britain
What people say
Beautiful custom designs
Expert restorations
Knowledgeable staff
Unique gemstone selection
Loyal client base
Services
Custom Jewellery Design
We create unique jewellery tailored to individual preferences, from sketches to final craftsmanship. Our designers collaborate closely with clients to ensure each piece reflects personal stories and style. Utilising gold, platinum, and ethically sourced gemstones, we deliver heirloom-quality designs with modern innovation.
Repairs & Restorations
Our comprehensive repair service includes resizing, stone replacement, and structural restoration. Skilled craftsmen use traditional techniques to revive damaged or outdated pieces, ensuring durability and aesthetic appeal. We specialise in preserving antique jewellery while enhancing wearability for modern use.
Valuations & Insurance Claims
We provide accurate valuations for insurance, resale, or inheritance purposes. Our gemmologists assess authenticity, quality, and market value, offering detailed documentation. We also assist with insurance claims, from initial estimates to replacement or repair coordination.
Gemstone Sourcing
We source high-quality diamonds and gemstones globally, including rare and coloured stones. Clients may select loose stones based on cut, carat, colour, and clarity. Our expertise ensures ethically sourced materials that meet both aesthetic and investment criteria.
Professional Cleaning
Using advanced technology like steam cleaners and ultrasonic machines, we restore jewellery's brilliance. Services include polishing, re-plating, and re-threading pearls or gemstone beads. Regular maintenance ensures longevity and preserves the piece's original condition.
People
Alan Chilvers
Founder & Gemmologist
Qualified gemmologist with over 50 years of experience in jewellery design and restoration. Pioneered innovative techniques in flexible jewellery and sourced gemstones globally, establishing Orlando Jewellers' reputation for excellence.
Sylvia Chilvers
Co-Founder & Gemmologist
Expert in antique jewellery and gemstone evaluation, with decades of experience curating collections for international clients. Collaborates on bespoke designs and ensures ethical sourcing practices across all operations.
Questions
What services does Orlando Jewellers offer?
We provide custom design, repairs, valuations, gemstone sourcing, and antique jewellery sales. Our services include cleaning, re-threading, and insurance claim assistance.
Can I create a bespoke jewellery piece?
Yes, our designers collaborate on custom pieces using your ideas or sketches. We guide you through material selection and craftsmanship to realise your vision.
Do you repair antique jewellery?
Yes, we specialise in restoring antique pieces while preserving their historical integrity. Our team uses traditional methods to ensure authenticity and durability.
How do you source gemstones?
We source ethically mined diamonds and gemstones globally, including Sri Lanka, India, and Tucson. Clients may select stones based on cut, colour, and clarity.
Are valuations provided for insurance?
Yes, our gemmologists offer detailed valuations with documentation for insurance purposes, including authenticity verification and market value assessment.
