Taking the load off your shoulders, one tree care task at a time.
Cry for the Moon is a family-run business that has been providing exceptional jewelry services to its customers for over 50 years. Established in 1970, our reputation for outstanding jewelry and exceptional service has only grown stronger with time. Our traditional jeweler's windows are bursting with an impressive collection of modern and antique jewelry pieces, including engagement rings, wedding bands, eternity rings, and more.
Our Story
Starting out in Haslemere, our journey has taken us via Godalming to our present landmark store at 17 Tunsgate, Guildford. Over the years, we have built a reputation for providing customers with unique and high-quality jewelry pieces that celebrate life's most special moments. Our experienced team of jewelers has almost a century of combined experience, and it is this passion and dedication to their craft that sets us apart.
Our Philosophy
At Cry for the Moon, we understand that jewelry is more than just a beautiful piece - it's a symbol of love, commitment, and celebration. That's why we're dedicated to providing customers with the highest quality jewelry pieces that will be treasured for generations to come. We believe that craftsmanship is key to creating truly exceptional jewelry, and our experienced team of jewelers guarantees that every piece that leaves our store meets the highest standards.
Our Services
We offer a range of services to cater to our customers' needs, including jewelry repairs, bespoke design, buying and selling of jewelry, and valuations. Our team of expert jewelers is dedicated to providing exceptional service and ensuring that every customer leaves our store satisfied. Whether you're looking for a unique engagement ring, a custom-designed piece, or simply need to repair a treasured family heirloom, we're here to help.
Why Choose Cry for the Moon?
At Cry for the Moon, we pride ourselves on our exceptional service, attention to detail, and commitment to quality. We're not just a jewelry store - we're a family-run business that cares about our customers and is dedicated to providing the best possible experience. We invite you to browse our collection, meet our team, and experience the Cry for the Moon difference for yourself.
Excellent Customer Service and Expertise
Several reviewers praised the shop's expertise and knowledge, with staff being described as "knowledgeable and helpful" and providing "excellent customer service". Many reviewers praised the staff's friendly and professional demeanor, with some mentioning specific staff members, such as James, who went above and beyond to help with repairs and alterations.
Beautiful Shop and Lovely Staff
Several reviewers commented on the beauty of the shop and the loveliness of the staff. One reviewer described the shop as "beautiful" and the staff as "friendly and professional".
Repairs and Alterations
Many reviewers praised the shop's repair and alteration services, with several mentioning specific instances where the shop went above and beyond to help with repairs or alterations. One reviewer praised the shop's ability to repair a necklace quickly and efficiently, while another mentioned that the shop was able to resize an engagement ring in just 36 hours.
Negative Experiences
However, not all reviewers had a positive experience. A few reviewers mentioned poor customer service, with one reviewer describing a staff member as "hostile and rude". Another reviewer mentioned that the shop undervalued items brought in for appraisal.
Valuations and Appraisals
A few reviewers mentioned issues with the shop's valuation and appraisal process. One reviewer mentioned that the shop valued an item at a significantly lower price than an independent appraisal, while another reviewer described the shop's valuation process as "unethical".
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