Making every visit a special one, for every child and every family
A Family-Run Soft Play Centre in Chelmsford
Mace Playce is a vibrant and welcoming soft play centre based in Chelmsford, offering fun and safe play for children from birth to 12 years. Founded by a dedicated team of parents, we understand the importance of active, creative play in a nurturing environment, and we strive to provide families with a memorable and joyful experience.
What makes us special?
Our spacious and stimulating play area features dedicated zones for different age groups, including a designated area for under-fives, ensuring a safe and engaging experience for the youngest guests. We also have a spacious games area, party facilities, a snack bar, and regular surprise character appearances to keep the energy high.
Experience exceptional care
At Mace Playce, we pride ourselves on providing exceptional care and attention to every child. Our friendly and experienced staff are always on hand to ensure the safety and happiness of every child. We cater to children with special needs and have implemented inclusive practices to ensure all children can enjoy the fun.
What we offer
- Party Packages: Plan a memorable birthday party with our comprehensive party packages, including themed events, entertainment, and delicious food options.
- Party Extras: From balloon walls to face painting, we offer a variety of additional options to personalize your party experience.
- Special Events: Join us for special events throughout the year, such as themed parties, visits from Santa Claus, and workshops for creative arts and crafts.
Join our community
At Mace Playce, we believe in fostering a sense of community. Our dedicated team regularly hosts events and workshops that encourage interaction and foster new friendships.
We are committed to providing a positive and enjoyable environment for families, creating lasting memories and fostering a love for play in our young guests.
Location and Planning
Some reviewers have experienced issues with the town center location, with one reviewer mentioning that they were not informed about a ticketed event, which caused frustration and disappointment. This reviewer suggests that the management could improve by providing better communication to customers.
Play Area and Activities
The play area has received high praise from many reviewers, who have described it as excellent, spacious, and well-organized. Several reviewers have mentioned the variety of toys and structures available, as well as the age-relevant zones for toddlers. The staff's enthusiasm and friendliness have also been highlighted.
Parties and Events
Mace Playce has received positive reviews for its parties and events, with many reviewers praising the staff's attentiveness, the decorations, and the well-organized process. Several reviewers have mentioned that they have hosted parties here and have been impressed with the outcome.
Food and Beverage
Some reviewers have mentioned the food and beverage options, with some finding them reasonably priced and tasty, while others have found the pricing to be a bit steep.
Staff and Service
The staff at Mace Playce have received widespread praise for their politeness, helpfulness, and enthusiasm. Some reviewers have highlighted the staff's ability to engage with children and make them feel welcome.
Complaints
One reviewer has expressed disappointment and frustration with the service, mentioning that their water bottles were taken away and their toddler's food was taken without permission. This reviewer was shocked and unhappy with the experience.
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