Clear Advice and Support - From Day One
JB Solicitors is a reputable law firm based in Redruth, Cornwall, providing a wide range of legal services to individuals and families in Cornwall and beyond. Our team of experienced solicitors and paralegals are committed to providing clear advice and support to our clients from day one.
Our Services
We offer a comprehensive range of legal services, including family and divorce law, children and care proceedings, domestic abuse, legal aid, conveyancing, wills, probate, and powers of attorney. Our team of experts has extensive knowledge and experience in these areas, and we pride ourselves on providing personalized and effective solutions to our clients.
Our Values
At JB Solicitors, we believe in providing clear advice and costs from the outset, ensuring that our clients are fully informed and aware of the likely legal charges and expenses they may incur. We are committed to delivering exceptional service, and our Lexcel Accreditation by the Law Society is a testament to our dedication to excellence. Our solicitors are accredited within their areas of expertise, including conveyancing, children law, and solicitors for the elderly.
Meet Our Team
Our team of solicitors, paralegals, and support staff are dedicated professionals with extensive experience in their respective areas of expertise. We take pride in our team's expertise, and our clients can be assured that they will receive the highest level of service and support from our team.
Testimonials
Don't just take our word for it - our clients have praised our services, with one client stating, "You have been of the greatest assistance. It felt from day one that you were committed to my cause and this was exactly the type of reassurance required at such a difficult time." Another client noted, "Exceptional. At all times fabulous service. Thank you for being there."
Get in Touch
If you require legal advice or support, please do not hesitate to contact us. We are conveniently located in Redruth, Cornwall, and are committed to providing clear advice and support from day one.
Poor Customer Experience
TheReviews highlight a dismal customer experience, plagued by unresponsive communication and unfulfilled promises.
Communication Breakdown
The first reviewer, David Matthews, recounts a frustrating experience with the company's communication channels. Despite multiple phone calls and email attempts, he received no response or callback, leaving him feeling ignored and neglected.
Lack of Accountability
The second reviewer, John Boyle, expresses disillusionment with the company, stating that despite being the founder, he no longer associates with them.
Systemic Issues
The reviews suggest that the company's internal systems and processes are flawed, leading to a breakdown in communication and a lack of accountability. This raises concerns about the company's ability to fulfill its obligations and provide satisfactory customer service.
