Expert advice, exceptional service, and a passion for property
At Naylors Gavin Black, we pride ourselves on being the North East's largest independent commercial property consultancy. With a team of experienced professionals, we offer a comprehensive range of services to meet the needs of our clients. From property investment and industrial agency to office agency and retail agency, we provide expert advice and guidance to help our clients make informed decisions.
Our Services
We understand the complexities of the commercial property market, and our team of experts is dedicated to providing tailored solutions to meet the unique needs of our clients. Our services include property investment, industrial agency, office agency, retail agency, valuations and lease advisory, asset management, company secretarial services, and rating consultancy. Whether you're looking to invest in commercial property, find a new office space, or navigate the complexities of property management, we're here to help.
Our Approach
At Naylors Gavin Black, we pride ourselves on our knowledge and intuitive understanding of the property sector. Our team of experts takes the time to understand the specific needs of each client, providing personalized advice and guidance to help achieve their goals. We're committed to delivering exceptional service, and our reputation for professionalism and integrity has earned us a loyal client base.
Our Expertise
With years of experience in the commercial property market, our team has developed a deep understanding of the complex issues and opportunities that exist in the North East. We've built a reputation for our expertise in areas such as property investment, agency, and management, and our team is dedicated to staying up-to-date with the latest market trends and developments.
Poor Customer Service Experience
The reviewers' experiences with Naylors have been extremely disappointing, with a common thread of unresponsiveness and lack of concern for customers' needs.
Unreturned Calls and Unkept Promises
Mohammed Khan's attempt to inquire about a property was met with disinterest, as his calls were not returned and promises to call back were not fulfilled.
Subpar Property Conditions
Jonny O.'s experience with Naylors was particularly egregious, with a premises featuring an unchecked, non-functional boiler that was eventually condemned. The kitchen was left in a filthy state, with the company deeming it "tolerable". Furthermore, a leaky toilet and unexplained odour added to the list of grievances.
Lack of Accountability
Both reviewers expressed frustration with Naylors' lack of concern for their issues, with promises to address problems left unfulfilled.
