Business Details
Emergency
services
Your Trusted GP Practice in Leicester
Silverdale Medical Centre is a dedicated healthcare provider serving the Leicester community. Our practice offers comprehensive general medical services, supported by a multidisciplinary team of experienced GPs, nurses, and healthcare professionals. We prioritise patient-centred care through innovative digital solutions, including online appointment booking, repeat prescription requests, and access to test results via the NHS App. Our commitment to continuous improvement is driven by patient feedback, which informs enhancements to our telephone systems, website accessibility, and service offerings.With extended access to GP appointments in evenings and weekends across West Leicestershire, we ensure flexible healthcare delivery. Our team maintains rigorous professional standards, adhering to NHS protocols for medication management, emergency care coordination, and health education initiatives. Through regular patient surveys and transparent communication, we strive to enhance accessibility and quality of care for all registered patients.
Services
GP Consultations
Online Appointments
Repeat Prescriptions
Health Information
Patient Feedback
Highlights and features
- We offer 20+ years of combined GP experience in patient-centred care
- Our online triage system prioritises urgent medical needs efficiently
- We provide extended evening and weekend GP appointments locally
- Our team includes specialist clinical pharmacists and mental health practitioners
- We implement patient feedback to improve access and service quality
What people say
Improved online booking
Responsive triage system
Knowledgeable staff
Extended access hours
Effective feedback implementation
Services
GP Consultations
Our qualified GPs provide comprehensive medical consultations for diagnosis, treatment, and health management. Patients access care through our online triage system that prioritises urgent cases. Consultations address chronic conditions, acute illnesses, and preventive healthcare for all age groups.
Online Appointments
Our smart triage system enables 24/7 online appointment booking with automated symptom assessment. Patients manage appointments digitally or through in-person reception assistance. The system ensures timely access while maintaining clinical safety protocols for urgent cases.
Repeat Prescriptions
Registered patients order repeat prescriptions online via NHS App or SystmOnline. We process requests within 48 hours excluding weekends, requiring five working days notice before medication runs out. Telephone requests aren't accepted for medical safety reasons.
Health Information
We provide comprehensive health resources covering conditions, treatments, and self-care guidance. Our website features NHS-approved information on managing minor ailments, medication advice, and access to digital tools like BMI calculators and heart age assessments.
Patient Feedback
We actively seek patient input through Friends and Family Test surveys to improve access and service quality. Feedback informs system upgrades, website enhancements, and expanded service offerings. Patients contribute to service development through our participation group.
People
Dr Asma Bukhari
GP Partner
Dr Bukhari provides comprehensive general practice care with a focus on patient-centred medicine. She contributes to practice leadership as a GP Partner, ensuring high standards of clinical governance and service delivery.
Dr Kamran Uddin
Salaried GP
Dr Uddin delivers primary care services with particular interest in chronic disease management. As a salaried GP, he supports the practice's commitment to accessible, high-quality healthcare for all registered patients.
Gemma Operations Manager
Practice Manager
Gemma oversees business operations, ensuring effective systems for patient care delivery. She coordinates human resources, finance, and IT infrastructure while supporting extended service development across clinical and administrative functions.
Christine Practice Nurse
Nursing Team Lead
Christine leads our nursing team providing holistic care through structured appointment systems. She ensures appropriate patient triage and coordinates clinical services delivery across the full range of practice healthcare offerings.
Natalie Mcswiggan
Social Prescriber
Natalie connects patients with community-based non-clinical support services. Her role addresses social determinants of health through targeted referrals, aligning with our holistic approach to patient wellbeing and preventive care.
Questions
How do I book a GP appointment?
Use our online triage system for 24/7 booking, or contact reception during operating hours. Urgent cases receive priority through automated symptom assessment.
Can I order repeat prescriptions online?
Yes, via NHS App or SystmOnline. Allow 48 hours processing time (excluding weekends) and request five working days before medication runs out.
What services are available outside normal hours?
NHS 111 handles emergencies when we're closed. We offer extended GP access evenings and weekends across West Leicestershire locations.
How does the practice use patient feedback?
We implement improvements based on Friends and Family Test results, enhancing telephone systems, website information, and service accessibility according to patient suggestions.
Are there special provisions for minor ailment medications?
We follow NHS England guidelines for over-the-counter medication prescriptions, encouraging self-care for minor conditions while maintaining appropriate clinical oversight.
